Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
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Reviews
5.0
15 reviews
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15
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- CMCatie MaguireJul 13, 20255.0The Key is well deserving of its 5 star reviews. While still early into this process and likely brief, The Key was essential in helping me make arrangements for my father. Their on call weekend team was prompt, compassionate and responsive. Sheri and Maria were able to have someone in the home within just a few hours of signing the paperwork. Their attention to detail and care made them a top choice and the professionals who have come in so far (Suzann and Damaries have been nothing but wonderful). I would recommend them to anyone looking for themselves or their family; you'll be in good hands.
- SFStephen and Nancy FoxJul 9, 20255.0I had The Key for round the clock care for three months. It was worth every penny. The caretakers are exceptional. The primary office and staff kept me well informed calling and /or emailing me. The Key is a five star company.
- DJDeb JMar 3, 20255.0I was in town last week visiting a Family member. I was happy and very impressed with the quality of care that my cousin received. They feel comforted and well taken care of by the services of The key
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What services does TheKey - Senior Home Care provide?
TheKey provides trusted in-home care for seniors and adults with disabilities, including personal care, respite care, companionship, and specialized care such as memory, dementia, and stroke recovery care.
How can I contact TheKey - Senior Home Care?
You can contact TheKey via phone at +1 860-806-3795 or email at careteam@thekey.com.
What are TheKey - Senior Home Care’s hours of operation?
TheKey offers 24/7 home care services every day of the week, including holidays, weekends, evenings, and overnight.
Is TheKey - Senior Home Care COVID-19 safe?
Yes, TheKey follows CDC guidelines and local protocols, provides appropriate PPE to caregivers, and most caregivers and staff are fully vaccinated against COVID-19.
Does TheKey accept long-term care insurance?
Coverage depends on your policy. TheKey is an approved provider for most major LTC insurance carriers and offers expert help navigating claims.
What makes TheKey better than hiring a private caregiver?
TheKey is insured, manages caregivers’ performance and scheduling, handles billing and payroll, and provides backup caregivers for reliability and safety.
Where is TheKey - Senior Home Care located?
TheKey is located at 100 Western Blvd, Glastonbury, CT 06033, USA.
What nearby healthcare facilities are close to TheKey in Glastonbury?
Nearby healthcare facilities include Companions & Homemakers, TheKey Connecticut retirement home, Connecticut Children's Specialty Care Center, and Adaptive Prosthetics & Orthotics.
Are there fitness and wellness centers near TheKey - Senior Home Care?
Yes, nearby options include IronFlex Fitness gym, Fred Astaire Dance Studios for dance and fitness, D-Fine Mind & Body Wellness medical spa, and Elite Performance Therapeutic Massage.
What nearby services might be useful for families visiting TheKey?
Nearby useful services include ARI Connecticut Accounting & HR for financial and HR support, American Eagle Federal Credit Union for banking, and LibertyX Bitcoin ATM for convenient cash access.