Concentra Urgent Care

4.1
748 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
500 E 84th Avenue, Thornton, CO
80229, United States

Hours

Reviews

4.1
748 reviews
5 stars
495
4 stars
73
3 stars
35
2 stars
30
1 star
115

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff attitude is mixed; while some customers praised the friendliness and helpfulness of the staff, others reported rudeness and unprofessional behavior from certain employees.

Efficiency

Many customers appreciated the quick service and short wait times, noting that their visits were handled efficiently.

Customer Service

Overall customer service experiences varied, with some reviews highlighting outstanding service while others pointed out a lack of empathy and professionalism from certain staff members.

Facility Experience

The facility received positive remarks for cleanliness and organization, although some customers experienced issues with wait times and staff availability.
  • MM
    Mike Miner
    1 day ago
    5.0
    Lashon was amazing
  • VC
    Vivi C
    Jan 5, 2026
    1.0
    The male doctor with blonde hair and blue eyes seemed to be in late 30's was extremely rude and unprofessional, he didn't even give me his name for that reason. He seems to hate his job, I think he should find a different career path.
  • CH
    Christal Hanks
    Dec 29, 2025
    4.0
    The staff at Concentra are very helpful and understanding. They made my visit there very comfortable.
  • EK
    Elizabeth Kissling
    Dec 16, 2025
    5.0
    LaShai was super thorough and made sure all of my forms were correct. Got my work health screening and vaccinations done in under 30 minutes.
  • LK
    Luta Kw
    Dec 13, 2025
    1.0
    The staff here are very unwelcoming. It's your job to show compassion and care to patients who visit any care service. Here you can definitely tell it is a paycheck and they honestly don't care about being in the medical field. The blank stares and rudeness of this staff gives off mean girl energy. The provider was the only nice guy in the building. Maybe some empathy and compassion training for your team is needed. Do better ladies.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Thornton provide?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours for Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.