Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Feedback on staff attitude is mixed; while some customers praised the friendliness and professionalism, others reported rudeness and unwelcoming behavior from certain staff members.
Efficiency
Many customers appreciated the quick and efficient service, often noting minimal wait times and streamlined processes.
Cleanliness and Environment
The facility is generally described as clean and comfortable, contributing to a positive experience for many visitors.
Communication Issues
Several reviews highlighted poor communication, particularly regarding procedures and staff interactions, leading to confusion and dissatisfaction.
Overall Experience
Overall, experiences vary widely, with some customers expressing high satisfaction while others reported significant issues, particularly with specific staff members.
CS
Charlene Solano
Nov 17, 2025
5.0
They got me in quickly and they were very nice.
IL
Ira Logan
Nov 10, 2025
5.0
Everybody was very helpful very informative and I appreciate every last one of them. They do a great job at this clinic. The ladies at the front desk have been so helpful and Dr. Antonio was very kind and understanding of my situation thank you ladies and gentlemen for doing the Lord‘s work, and taking care of us who are sick or who just need to prove that we’re healthy enough to drive truck thank you.
KF
Ken Farrell
Nov 3, 2025
5.0
Was fast and easy to do. Friendly staff and medical assistant. Good job
MN
Michael Nobles
Oct 21, 2025
5.0
Short wait time, staff was super friendly and polite, doc was very professional and efficient (a rare occurrence in DOT clinics).
KB
kenneth brown
Oct 20, 2025
1.0
I visited Concentra at 3:30 pm, looking to get a DOT medical exam, but the facility closed at 5:00 pm. When I approached the front desk, there was no staff member present. After waiting 15 minutes, a staff member arrived and informed me that the exam would take 90 minutes, which would exceed the closing time. Due to the initial lack of staff at the front desk, I lost valuable time and was unable to complete the exam. As a result, I had to reschedule for the next morning and adjust my work schedule accordingly. Unfortunately, the staff's demeanor was unwelcoming and unprofessional during my rescheduled visit. I would like to note that the level of service and professionalism at the Thornton, CO location was very unwelcoming and un professional compared to other Concentra locations I have visited.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Thornton provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
Where is Concentra Urgent Care located?
It is located at 500 E 84th Avenue, Ste. B14, Thornton, CO 80229, USA.
What payment options are accepted at Concentra Urgent Care?
Payments can be made via American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care affiliated with any organization?
Yes, it is a member of the Urgent Care Association of America.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account through the dedicated workers' comp injury consultation link provided on the featured message.
Are there educational institutions near Concentra Urgent Care?
Yes, Regis University and Universidad Regis are nearby, making it convenient for students or staff to access urgent care services.
What dining options are available near Concentra Urgent Care?
Nearby dining includes Mexican restaurants like El Pollote and Taco Star, and fast food options like Arby’s and Waffle House for quick meals before or after your visit.
Is there public transportation or services nearby to help locate Concentra Urgent Care?
While specific transit stations aren't listed, nearby landmarks like North Valley Tech Center and Regis University can help in locating Concentra Urgent Care in Thornton.
What languages are spoken at Concentra Urgent Care?
The primary language spoken at Concentra Urgent Care is English.