Concentra Urgent Care

4.1
738 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
500 E 84th Avenue, Thornton, CO
80229, United States

Hours

Reviews

4.1
738 reviews
5 stars
490
4 stars
71
3 stars
35
2 stars
30
1 star
112

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff attitude is mixed; while some customers praised the friendliness and professionalism, others reported rudeness and unwelcoming behavior from certain staff members.

Efficiency

Many customers appreciated the quick and efficient service, often noting minimal wait times and streamlined processes.

Cleanliness and Environment

The facility is generally described as clean and comfortable, contributing to a positive experience for many visitors.

Communication Issues

Several reviews highlighted poor communication, particularly regarding procedures and staff interactions, leading to confusion and dissatisfaction.

Overall Experience

Overall, experiences vary widely, with some customers expressing high satisfaction while others reported significant issues, particularly with specific staff members.
  • CS
    Charlene Solano
    Nov 17, 2025
    5.0
    They got me in quickly and they were very nice.
  • IL
    Ira Logan
    Nov 10, 2025
    5.0
    Everybody was very helpful very informative and I appreciate every last one of them. They do a great job at this clinic. The ladies at the front desk have been so helpful and Dr. Antonio was very kind and understanding of my situation thank you ladies and gentlemen for doing the Lord‘s work, and taking care of us who are sick or who just need to prove that we’re healthy enough to drive truck thank you.
  • KF
    Ken Farrell
    Nov 3, 2025
    5.0
    Was fast and easy to do. Friendly staff and medical assistant. Good job
  • MN
    Michael Nobles
    Oct 21, 2025
    5.0
    Short wait time, staff was super friendly and polite, doc was very professional and efficient (a rare occurrence in DOT clinics).
  • KB
    kenneth brown
    Oct 20, 2025
    1.0
    I visited Concentra at 3:30 pm, looking to get a DOT medical exam, but the facility closed at 5:00 pm. When I approached the front desk, there was no staff member present. After waiting 15 minutes, a staff member arrived and informed me that the exam would take 90 minutes, which would exceed the closing time. Due to the initial lack of staff at the front desk, I lost valuable time and was unable to complete the exam. As a result, I had to reschedule for the next morning and adjust my work schedule accordingly. Unfortunately, the staff's demeanor was unwelcoming and unprofessional during my rescheduled visit. I would like to note that the level of service and professionalism at the Thornton, CO location was very unwelcoming and un professional compared to other Concentra locations I have visited.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Thornton provide?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours for Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.