Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and efficient, although some reported instances of rudeness.
Wait Times
Several reviews highlighted long wait times, with some patients expressing frustration over delays even with appointments.
Facility Conditions
The facility received mixed feedback; while some found it clean and well-maintained, others noted it was outdated and had issues like a dirty parking lot.
Quality of Care
While many customers appreciated the care they received, there were complaints about misdiagnoses and perceived lack of urgency in treatment.
Customer Service
Overall, customer service was frequently mentioned positively, but there were notable complaints about front desk staff being unhelpful or rude.
GB
Greg Bennett
Nov 10, 2025
5.0
Quick and professional
DP
Derrick Padilla
Nov 5, 2025
5.0
The staff are very professional and friendly! If I ever need urgent care, these are the staff I would hope to have take care of me! Highly recommend!
DI
Daughter of Israel
Oct 21, 2025
3.0
I would have given 5 Stars. 3 Stars goes to the great customer service at the front desk and the quick help I received but. The young lady who was drawing my blood was very new and she didn't know what she was doing and it would have been nice if there was someone more experienced there to guide her and help her.
JB
John Belleisle
Oct 13, 2025
5.0
Great staff thank you
VA
Vince Arrell
Oct 2, 2025
5.0
Helpful and friendly staff. Didn't have to wait long at all to do my drug test.
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care in Pueblo?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
Where is Concentra Urgent Care located in Pueblo, CO?
It is located at 4117 N. Elizabeth St., Pueblo, Colorado 81008, USA.
What payment options are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Visa, Mastercard, Discover, cash, and checks.
Does Concentra Urgent Care work with employers for occupational health services?
Yes, employers can set up accounts with Concentra Urgent Care to manage occupational health services.
What languages are spoken at Concentra Urgent Care in Pueblo?
English is the primary language spoken at Concentra Urgent Care.
Is there a nearby hospital if urgent medical care is needed beyond Concentra's services?
Yes, EmergiCare, a nearby hospital and emergency room, is close to Concentra Urgent Care, providing additional medical services.
Are there dining options near Concentra Urgent Care for visitors or patients?
Yes, nearby dining options include KFC for fast food and Country Kitchen Restaurants for American cuisine, convenient for visitors before or after appointments.
Can patients visiting Concentra Urgent Care find lodging nearby?
Yes, several hotels are nearby including Clarion Inn and Events Center Pueblo North, Motel 6, Ramada Inn, and Vista Inn for visitors needing accommodation.
How can customers contact Concentra Urgent Care?
Customers can call the main phone number at +1 719-545-0788 or visit their Facebook page at https://www.facebook.com/107587140782965 for more information.