Jolley Smiles Orthodontics - Montrose

Reviews

• BO

  Brian Offutt

  Sep 21, 2025
  5.0
  The obvious standout here is Nancy G. She is a consummate professional that understands her roll and has provided us top notch customer service. Thank you Nancy, for your competence and earnest caring. The orthodontic care has certainly been adequate... however Nancy is the reason I trust my kid's smile to "Jolley Smiles".
• HB

  Heather Brunsting

  Sep 4, 2025
  5.0
  We had such a wonderful experience with Jolley Smiles!!! They were always so nice and caring and went above and beyond for us. We really appreciate the awesome staff, they were always so kind. My daughter had braces for about a year and a half and got them off today, and is so happy. Thank you!!!
• CV

  Chanté Valencia

  May 28, 2025
  1.0
  If I could give zero stars, I would! I had braces done at Jolley Smiles in Montrose starting in early 2016 and got them off in April 2018. Right after removal, I noticed my teeth were still protruding. When I brought this up, I was told the protrusion was due to “the force of the braces being removed” and that aligners would fix it. I spent another year or so in aligners before heading to college, but the problem never improved. The protrusion made me incredibly self-conscious, so I sought a second opinion from Dr. Vaughn A. Johnson in Durango. He explained that the only real fix would’ve been extracting teeth and doing another full round of braces. I ended up having both upper and lower premolars removed to help with crowding and jaw pain. Dr. Johnson suggested I at least speak with Jolley Smiles about a refund or discount, given this issue should’ve been addressed from the start. I drove all the way from Durango to Grand Junction for an appointment with Dr. Pitcher in July 2022, and the experience was awful. Dr. Pitcher was dismissive, condescending, and blamed another orthodontist, even though he was the one who should’ve extracted teeth in the first place. He claimed extractions would have “collapsed my profile,” but in reality, the protrusion was already severe and should never have been ignored. He refused to offer any compensation until my dad’s lawyer got involved, at which point we were given a partial refund. And now, three years later, I’m finally able to take care of the problem because I’ve had to save up for another round of braces, nearly $7,000 out of pocket, to fix what should have been done right the first time. I’m sharing this because I don’t want anyone else to go through what I did. If you’re considering orthodontic treatment, please go somewhere else, somewhere that listens to your concerns and does it right the first time.
• MC

  Mayritaaa Castillo

  May 7, 2024
  5.0
  Thank you for all the great information and to all the staff! I Loved Nancy! She was such great help and made my experience more comforting, not just because of all the information but a great person over all !
• EM

  Erin Maes

  Apr 18, 2015
  5.0
  I'm super pleased with the work of Dr. Jolley and his staff! They are always so friendly and personable, plus, they do a great job. I 100% recommend Jolley Smiles!

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