Concentra Urgent Care

3.9
306 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs. Our Highlands Ranch location is temporarily closed. Please visit our Littleton location at: 20 W Dry Creek Circle.

Location

Concentra Urgent Care
9330 South University Blvd., Highlands Ranch, CO
80126, United States

Hours

Reviews

3.9
306 reviews
5 stars
183
4 stars
37
3 stars
13
2 stars
16
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The majority of reviews praised the staff for being friendly, caring, and professional, with many specific mentions of individual staff members who provided excellent service.

Wait Times

Several customers reported long wait times, with some experiencing delays of over two hours, which negatively impacted their overall experience.

Customer Service

While many reviews highlighted positive interactions, there were notable complaints about rude or unprofessional behavior from some staff members, particularly at the front desk.

Facility Efficiency

Some customers appreciated the efficiency of the check-in process and the overall organization of the facility, although this was inconsistent across reviews.
  • DP
    Dale Parker
    1 day ago
    5.0
    Staff were friendly and helpful! Nice to go to a healthcare office and be treated kindly!
  • NW
    Nicole W
    Jan 6, 2026
    5.0
    Overwhelmed with such great service/ helpfulness/ welcoming from Tacoby at Front Desk. Also made several calls to confirm my paperwork so I would not have to make a second trip. I definitely will choose this facility again. Thank you !!!
  • HS
    Hannah Stephens
    Jan 6, 2026
    5.0
    I was greeted by Tony and his coworkers were absolutely lovely considering it was the eve of Christmas Eve! The appointment was painless and I appreciate the team.
  • TJ
    TATIANA JORGENSON
    Jan 5, 2026
    1.0
    I came at about 1300 and waited for almost 2 hours before the Dr came in. I was the only person in the waiting room. The nurse came in right away and took all my vitals, etc. it was almost 2 hours before they came in to draw my blood as I was there for a needle stick. The wait was definitely excessive
  • NS
    Neil Spencer
    Jan 5, 2026
    2.0
    2-hour wait for a routine physical. The process felt disorganized, and I was treated more like paperwork than a patient. Avoid Concentra like the plague.

Frequently Asked Questions About Concentra Urgent Care

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 9330 South University Blvd., Suite 100 & 120, Highlands Ranch, CO 80126, USA.

What are the operating hours of Concentra Urgent Care in Highlands Ranch?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.