At Mountain View Pain Center we are dedicated to finding the root cause of your pain. Whether you are dealing with pain from an injury or a condition, we are here to help. While at MVPC, you will receive a custom treatment plan to ensure you get the best care to manage your pain. As an effective alternative to surgery and traditional pain management, we have convenient treatment options available. Start your journey towards a pain-free life by making an appointment with us today!
Customers consistently praised the staff for being friendly, professional, and compassionate, particularly highlighting the care provided by Dr. Melati, Dr. Brittany, and the front desk team.
Billing Issues
Multiple reviews indicated significant problems with the billing department, including lack of communication, difficulty reaching staff, and confusion over charges.
Treatment Effectiveness
Many patients reported positive outcomes from treatments, especially acupuncture and chiropractic care, noting improvements in pain management and overall health.
Customer Service
While many appreciated the friendly atmosphere, there were complaints about unprofessional handling of appointments and a lack of understanding regarding patient needs.
EE
Elainna
4 days ago
5.0
Dr. Ricardo, Olga, and Kendra are always kind, welcoming, and professional. Dr. Ricardo truly takes his time to listen and understand my problem areas, and he customizes my adjustments based on what I actually need each visit. You never feel rushed, and the care feels very personal and thoughtful. The entire team makes every visit a great experience. Highly recommend!
KR
Kaitlin Rivera
5 days ago
5.0
Dr Valeria is exceptional. She makes me feel heard/seen, delightful and always takes great care of me. Ricardo, Ahsan and Jair are simply wonderful, along with all the front desk staff!!! I am lucky and thankful to have such a great team in my corner
KS
Keith and Dennis Swain
Jan 2, 2026
1.0
I had an initial appointment with Mountain View Pain Center Lowry at 8:20 on January 2 and upon arriving at 8:20 was given a large stack of paperwork to complete. Completing paperwork for a doctor’s appointment is standard procedure and I usually am able to complete it prior to my appointment, but in this instance, I had missed both the email which they had sent on December 16 and a phone call they had left on New Year’s Eve. When I reviewed both after I had left the office, I noted that nither the email nor the phone call indicated that the paperwork had to be completed prior to meeting with a provider. In similar circumstances at more professional medical offices in those rare instances when I have not had an opportunity to complete all of the paperwork prior to my appointment, I have been given opportunity to complete the paperwork while waiting to see the provider or after my meeting. In this case, however, after I had made great progress on the stack of paperwork, one of the two receptionists abruptly announced that I had to reschedule my appointment. No apology. No willingness to accommodate my needs. No concern for how far I had traveled nor how difficult it would be for me to reschedule. The providers at Mountain View may be great, but the office staff’s communication skills and customer service stink.
GG
Gary Gomez
Jan 1, 2026
5.0
Doctor Ricardo,Olga and Kendra plus the front office staff are the best I have ever experienced and so helpful than any other practice I have had Thank you so much!
AR
Aprel Remkus
Dec 18, 2025
5.0
Mountain View Pain Center is outstanding. The front desk staff is always friendly and welcoming. Dr. Ricardo is an excellent chiropractor, and his assistants Olga and Kendra are wonderful. Dr. Melati provides exceptional acupuncture care, PA Audrey is compassionate and thorough, and the physical therapists are all fantastic. The level of care and professionalism from the entire team is truly appreciated. Highly recommend.