Concentra Urgent Care

3.9
599 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
5855 E 45th Ave, Denver, CO
80216, United States

Hours

Reviews

3.9
599 reviews
5 stars
376
4 stars
57
3 stars
30
2 stars
20
1 star
116

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Overall, the staff received mixed reviews; many were praised for being friendly and helpful, while some were criticized for rudeness and unprofessional behavior.

Wait Times

Customers frequently mentioned long wait times, with some expressing frustration over delays in receiving test results and being seen by medical staff.

Cleanliness

The cleanliness of the facility was noted positively by some, but others reported unsanitary conditions, particularly in the bathroom and screening areas.

Service Efficiency

While many customers appreciated the quick service, others felt that the office lacked urgency and efficiency, leading to dissatisfaction.

Communication Issues

Several reviews highlighted problems with communication, including difficulties in reaching staff by phone and issues with appointment notifications.
  • MN
    Michelle Nestler
    Nov 17, 2025
    5.0
    I have had several visits and have always been treate quickly and with respect. I wish I could make this my permanent care center! A definite shout out to the two amazing physical therapists and a Vanessa Garcia. Total caring, quality professionals!!!
  • RH
    Roy Hobbs
    Nov 17, 2025
    5.0
    The ladies went above and beyond to make sure I was taken care of
  • MT
    Master TnineK
    Nov 17, 2025
    1.0
    Staff was punctual and friendly. Very professional. But considering I peed in a cup on Tuesday and it’s now Monday and we haven’t gotten results back, I still can’t work. Therefore you’re getting a low score. Please remedy the issue and I’d consider changing this rating.
  • PV
    Peter Venkman
    Nov 10, 2025
    1.0
    Had a 10am appointment so i arrived at 9:30 am. The man behind the counter shouted at me when I arrived and was extremely rude about checking me in. 15 minutes after i arrived he made me fill out a new patient packet. Something ive had to fill out 3 separate times this year at the same office for the same injury. When i finished he told me to sit back down to wait my turn. I didnt get called back until 11am which was a full hour after my appointment time. I sat in the exam room another 45 minutes before the doctor came in to tell me there is nothing they can do for me.
  • DE
    Deborah Efferson
    Nov 3, 2025
    5.0
    Jacqueline, was the saving grace for me the day I went. The system was down, however she was still able to get me taken care of with grace and poise. Thank you Jacqueline for being a great professional person.

Frequently Asked Questions About Concentra Urgent Care

What are the main services offered by Concentra Urgent Care in Denver?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 5855 E 45th Ave, Unit A-130, Denver, CO 80216, USA.