Planned Parenthood - Colorado Springs Westside Health Center

3.1
214 reviews

About

Reproductive Health ClinicAbortion ClinicPlanned Parenthood
Visit the Planned Parenthood health center in Colorado Springs, CO for emergency contraception (morning after pill), abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Location

Planned Parenthood - Colorado Springs Westside Health Center
3480 Centennial Blvd., Colorado Springs, CO
80907, United States

Hours

Reviews

3.1
214 reviews
5 stars
101
4 stars
10
3 stars
7
2 stars
6
1 star
90

What are people saying?

AI-generated from recent customer reviews

Staff Kindness

Many customers praised the staff for being friendly, kind, and compassionate during their visits.

Appointment Issues

Several reviews highlighted problems with appointment scheduling, including long wait times and cancellations.

Care Quality

While some patients reported positive experiences with care, others expressed dissatisfaction with the treatment received, particularly regarding communication and respect.

Billing Concerns

Multiple customers reported issues with billing, including unexpected charges and difficulties with insurance processing.

Accessibility

Customers appreciated the ease of making appointments online and the accessibility of the facility, though some noted challenges with phone communication.
  • FF
    Flaca
    Dec 8, 2025
    1.0
    I was charged for a visit and wasn’t even seen by a doctor or nurse.
  • RM
    Rebekah Mitchell
    Nov 4, 2025
    5.0
    Went not too long ago. The staff were incredibly kind. First time a Dr listened when I complained about the pain I got on my period and together we found an option that worked for me.
  • NV
    Natalia Viveros
    Oct 22, 2025
    5.0
    The medical director that took my intake over the phone was great, I think her name was Kacey. And then, I was treated so well here by the medical assistant that took my vitals and Rachel, who I believe was a nurse. I wish I had gotten Rachel's credentials to give her proper recognition. She has great bedside manners and was very kind. Thank you so much Rachel. God bless you all.
  • JB
    Janice Bennee
    Oct 15, 2025
    5.0
    Everyone was kind and I felt safe and listened to. It was easy to make an appointment and I didn't have to wait months like everywhere else in the Springs.
  • HD
    Helena Dupuis
    Oct 9, 2025
    5.0
    I had such a positive experience at Planned Parenthood. I didn’t have to wait long for an appointment, and every single staff member I met was friendly, professional, and genuinely caring. It’s such an important place for our community—especially since it’s nearly impossible around here to get an appointment with a regular doctor’s office just to get your birth control in time. I’m really grateful they’re here and doing the work they do.

Frequently Asked Questions About Planned Parenthood - Colorado Springs Westside Health Center

What services are offered at Planned Parenthood - Colorado Springs Westside Health Center?

This health center offers emergency contraception, abortion services, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

What are the operating hours of the Colorado Springs Westside Health Center?

The center is open Monday from 8:00 AM to 6:00 PM, Tuesday from 9:00 AM to 6:00 PM, Wednesday to Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays and on designated holidays.