Planet Fitness

4.4
827 reviews

About

Fitness CenterTanning SalonSpaGymPersonal TrainerPlanet Fitness
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1025 E Woodmen Rd, Colorado Springs, CO
80920, United States

Hours

Reviews

4.4
827 reviews
5 stars
621
4 stars
88
3 stars
30
2 stars
14
1 star
74

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is consistently reported as clean, with well-maintained facilities and equipment.

Staff Performance

Staff members are generally friendly and helpful, with some standout employees receiving specific praise for their customer service.

Equipment Availability

While the gym has a good variety of equipment, some customers noted that it can get crowded during peak hours.

Customer Service Issues

There are complaints regarding inconsistent customer service experiences, particularly with specific staff members and membership cancellation processes.

Atmosphere

The gym is described as having a welcoming and relaxed atmosphere, appealing to a diverse range of fitness levels.
  • TH
    Timothy Haile
    Dec 8, 2025
    5.0
    Glad I joined .Love the massage beds after my workout .
  • MM
    Mishelle Maksimov
    Dec 1, 2025
    5.0
    Best planet fitness I think ever?? Great customer service, so clean, massage chairs and tanning beds are AMAZING! Great management. Keep it up
  • DP
    Daniel Paredes
    Nov 21, 2025
    5.0
    This is by far the best planetfitness in the springs. I’ve been to them all trust me. Here are the reasons: Clean Tons of equipment Never crazy busy Huge! Plenty of tanning beds Plenty of massage beds Great staff Most importantly your employee Swift!! This guy has upper management written all over him. He’s friendly, helpful, cheery, accommodating, positive and looks to be awesome with his teammates! Also it’s crazy how many regulars regularly converse with him on a first name basis. Keep up the good work Swift, you are one heck of an employee! Promotion needed. P.S I’m the guy that always was going nuts on the stair climber! Take care Colorado Springs.
  • JM
    Jona Martinez
    Nov 20, 2025
    1.0
    The gyms great and all but I’ve been going to this place for atleast 2 months now and I go between 1am-4am and the dude in the front NEVER acknowledges me including when I leave. But if someone comes in after me, they are greeted. When I leave he tells the person in front of me or in back of me usually about 10 yards back or front they get a “Have a great rest of your day“ but what do I get? Silence. 2 months practically every single day is considered a regular. That’s how you guys treat your regulars? I don’t get paid to greet y’all, yall do. And having the scanner all the way to the left but checking the screen on the far right to see if our membership is fine is weird… what happen to the scanner to the far right? You make us go all the way to the left for what? I’m just gonna start passing it up or handing you all my phone so you all can walk out of your way to scan it. This is the only time of day where you get weird vibes, 6am and on the people are beyond welcoming but I’m not changing the times I go because of a sour employee. I’m just going to start calling things out.
  • NN
    Nikki
    Nov 11, 2025
    5.0
    I want to leave a review for Fayth and Eric Both of them are more than accommodating every single time that I come in and ask for something specific. Fayth is such a ray of sunshine every single time I see her and goes the extra mile. Eric is very kind and generous with a welcoming smile and awesome service.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Colorado Springs (E Woodmen Rd)?

Planet Fitness in Colorado Springs is open 24 hours every day of the week.

Is Planet Fitness located in a Judgement Free Zone®?

Yes, Planet Fitness offers a welcoming Judgement Free Zone® environment for all members to build strength at their own pace.