Planet Fitness

4.4
823 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1025 E Woodmen Rd, Colorado Springs, CO
80920, United States

Hours

Reviews

4.4
823 reviews
5 stars
617
4 stars
88
3 stars
30
2 stars
14
1 star
74

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Overall, staff members are frequently praised for their friendliness, professionalism, and helpfulness, with specific mentions of individuals like Cameron and Heidi for their excellent customer service.

Cleanliness

The gym is consistently noted for its cleanliness, with many reviews highlighting well-maintained equipment, clean locker rooms, and a tidy environment.

Facility Quality

Customers appreciate the spaciousness and variety of equipment available, although some mention that it can get crowded during peak hours.

Customer Service Issues

Several reviews indicate problems with membership cancellations and customer service, including difficulties in canceling memberships and instances of rude staff.

Atmosphere

The gym is described as having a relaxed and welcoming atmosphere, making it a good place for individuals of all fitness levels.
  • DP
    Daniel Paredes
    3 days ago
    5.0
    This is by far the best planetfitness in the springs. I’ve been to them all trust me. Here are the reasons: Clean Tons of equipment Never crazy busy Huge! Plenty of tanning beds Plenty of massage beds Great staff Most importantly your employee Swift!! This guy has upper management written all over him. He’s friendly, helpful, cheery, accommodating, positive and looks to be awesome with his teammates! Also it’s crazy how many regulars regularly converse with him on a first name basis. Keep up the good work Swift, you are one heck of an employee! Promotion needed. P.S I’m the guy that always was going nuts on the stair climber! Take care Colorado Springs.
  • JM
    Jona Martinez
    4 days ago
    1.0
    The gyms great and all but I’ve been going to this place for atleast 2 months now and I go between 1am-4am and the dude in the front NEVER acknowledges me including when I leave. But if someone comes in after me, they are greeted. When I leave he tells the person in front of me or in back of me usually about 10 yards back or front they get a “Have a great rest of your day“ but what do I get? Silence. 2 months practically every single day is considered a regular. That’s how you guys treat your regulars? I don’t get paid to greet y’all, yall do. And having the scanner all the way to the left but checking the screen on the far right to see if our membership is fine is weird… what happen to the scanner to the far right? You make us go all the way to the left for what? I’m just gonna start passing it up or handing you all my phone so you all can walk out of your way to scan it. This is the only time of day where you get weird vibes, 6am and on the people are beyond welcoming but I’m not changing the times I go because of a sour employee. I’m just going to start calling things out.
  • NN
    Nikki
    Nov 11, 2025
    5.0
    I want to leave a review for Fayth and Eric Both of them are more than accommodating every single time that I come in and ask for something specific. Fayth is such a ray of sunshine every single time I see her and goes the extra mile. Eric is very kind and generous with a welcoming smile and awesome service.
  • MC
    Myna Carter
    Nov 10, 2025
    5.0
    Russell, the personal trainer, is amazing! All the staff are great and there is lots of equipment and space so even when it seems crowded, there are still machines available. They keep it super clean too. This is the best value for your money for sure!
  • RG
    Rachel Garcia
    Nov 5, 2025
    4.0
    Love this location, people are respectful, management friendly. I was a little disappointed when some cardio got cleared away and new weight equipment wasn't put in with the extra space! I would love to see a squat rack, or extra Smith machine put in, GMWD Hip Thrust Machine HRTQ Pro or even a standing hip thrust machine (by Booty Builder), or even a platform-cable belt squat machine put in.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Colorado Springs (E Woodmen Rd)?

Planet Fitness in Colorado Springs is open 24 hours every day of the week.

Is Planet Fitness located in a Judgement Free Zone®?

Yes, Planet Fitness offers a welcoming Judgement Free Zone® environment for all members to build strength at their own pace.