Mountain View Pain Center

Reviews

• NM

  Natasha Maestas

  Sep 7, 2025
  1.0
  My name is Natasha Maestas -Pettiford I've been with doc Kramer for a few mths I would definitely walk to the end of the earth with him by my side, but his MA is very unprofessional I've confronted her twice for not responding to my calls I left several times in the beginning of the week the middle of the week or even at the end of the week come Monday or Tuesday still no returned call I believe these new generations don't like to be told when their wrong if it's due to my care I will say something on my last visit my appointment was at 220pm I wasn't seen til 3pm the MA once again not communicating letting me know my doc was held up and it will be a wait made me feel like I don't matter so yes I had it with his MA so I guess I slammed the door didn't realize I did but I do have mental health issues and no communication sets me off but these new generations feel entitled and feel they don't need to be questioned about their behavior so then I received a call from Natasha the office manager without asking both sides especially me what happened she immediately went to I'm the office manager and I want to talk to u about ur conduct what? Like that will automatically put anybody in a defense mode so yes I told her I wasn't coming BK there and not to ever call me again before hanging up I did call her a name my mental health can't take these new generations coming at me like I'm at complete fault I was a manager at several places and a AGM of a hotel so with that said I never just took the word of my employees because they will say anything to keep their job and I didn't just take the word of a guest or customer there's always two sides to a story I listened first so Natasha again calls me the very next day after I made it clear not to call me again it was like she couldn't wait to call she called me at exactly 8am I hung up then she sends me a email but because I didn't respond 3weeks later 3weeks later I get a letter at my residence it's like this new generation needs to get the last word I sent her a email letting her know I already told u I wasn't coming BK and not to call me but still she did and sent me a letter 3weeks later I'm not a child but these lil girls in this new generation looks down on the older generation at some point these new generations need to know I'm not from ur generation so leave me alone I don't play games, being my doc Kramer knows my mental health and as a office manager should've looked at my file before just being rude like that! It started with the MA then the office manager so somebody needs to discipline their conduct there's away to talk to someone without throwing their title! I surely didn't need that and was never giving the chance to say my side! Thank u!
• BD

  Brenda Dickson

  Aug 21, 2025
  1.0
  They've sent me to collection agency and never sent me a bill. I have not moved. Beware don't do business with them if don't want your credit score hit.
• PS

  Peggy Sharp

  Aug 7, 2025
  1.0
  They don't see you if your 7 minutes early still toom my payment though.!
• HS

  HT Stafford

  Aug 6, 2025
  1.0
  You wrongly sent my copay to my credit card! You called me today to advised me that you would have my refund by 4pm but DID NOT! I need this DONE IMMEDIATELY. Day 2, Nothing!
• BB

  Branndon Tramaglino (The Beez)

  Jul 19, 2025
  4.0
  Rocky Mountain Pain Center, has been compared to Bank of Colorado in my opinion. "There's only one". And that's because RMPC have been my provider showcasing their excellent hospitality and great service. They've been been a shining lighthouse in the bay of my fear and my pain. Tailored care plans seem like they were made just for me. The front desk staff are friendly and approachable. Come see why RMPC is right for you. Referral recommended.

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