LensCrafters

4.7
352 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1710 Briargate Blvd, Colorado Springs, CO
80920-3432, United States

Hours

Reviews

4.7
352 reviews
5 stars
320
4 stars
7
3 stars
2
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Rachel, Mark, and Alana, received high praise for their friendly, helpful, and knowledgeable service.

Repair Services

Many customers appreciated the quick and free repair services for glasses, with several instances of staff fixing frames on the spot.

Overall Experience

Customers consistently reported positive experiences, highlighting the welcoming atmosphere and thorough assistance throughout the purchasing process.

Product Knowledge

Staff demonstrated strong knowledge of products and insurance options, helping customers make informed decisions.

Store Environment

The store was noted for being clean and comfortable, contributing to a pleasant shopping experience.
  • JA
    Jen A
    Nov 8, 2025
    1.0
    Do not recommend this location! I scheduled my appointment online last week arrived for my scheduled appointment 20 minutes early and after waiting around for 15 minutes to check in to be told my appointment was given to someone else since appointment wasn’t confirmed! While waiting the female employee was talking rudely about other customers before telling me she given my appointment times to someone else and she could reschedule me for 4 pm. Nope won’t come back here again and will take my business elsewhere!
  • TM
    Tadeo Montano
    Nov 3, 2025
    5.0
    It was a wonderful experience! The associates were wonderful to talk to! They explained individually and made accommodations. Highly recommended shopping for glasses here.
  • CK
    Clay Kimbley
    Nov 1, 2025
    5.0
    I got wasted and tripped on the stairs, bending my frames bad. I went here the day after and an angel named Rachel fixed my glasses for free! 10/10 would recommend
  • RP
    Richard Poalillo
    Nov 1, 2025
    5.0
    Entire process from greeting to pre exam, eye exam, then working with Mark to pick new frames went very well.
  • LM
    Linda Merryman
    Oct 31, 2025
    5.0
    My salesman was very helpful and I was able to make a xe idiom and order my first progressives

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.