Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Concentra Urgent Care
5320 Mark Dabling Blvd., Colorado Springs, CO
80918, United States
Hours
Reviews
4.3
530 reviews
5 stars
377
4 stars
55
3 stars
26
2 stars
13
1 star
59
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The majority of customers praised the staff for being friendly, professional, and helpful, although there were some reports of rudeness from front desk personnel.
Wait Times
Several reviews mentioned long wait times, with some customers experiencing waits of over an hour, which negatively impacted their overall experience.
Customer Service Issues
There were complaints about poor customer service, including rude interactions and issues with billing transparency, leading to frustration among patients.
Facility Cleanliness
Many customers noted that the facility was clean and well-maintained, contributing positively to their experience.
Mixed Experiences
While many had positive experiences, some reported serious concerns regarding care quality and communication, particularly in relation to worker's compensation cases.
- BSBrandyn SavilleNov 3, 20255.0This place was nice and quick. In and out like 10 minutes tops. The people there were really nice as well. Really helpful 👌
- WHWayne HarrisonOct 27, 20255.0Staff was friendly, helpful and definitely on top of their game!!
- MCMike ClueOct 20, 20255.0The staff were very professional and polite, easy to talk too. I witnessed that every one who entered was greeted with respect.
- BVBarbara VanderPolOct 20, 20255.0The staff is polite and does an excellent job.
- MBMelisa BellamyOct 6, 20255.0I have been going here for a few years now. They are professional and do their best to accommodate. The check in staff is great and the nurses and doctors are friendly. I have had my DOT physical and most physicals for my jobs performed there. I usually don't have to wait long. As with anything all are not equal the Staff at 5320 Mark Dabling listens and tries their best to satisfy. This has been my experience that is why I try to go to that location whenever possible.
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 5320 Mark Dabling Blvd., Bldg. 7, Suite 100, Colorado Springs, CO 80918, USA.
What are the operating hours of Concentra Urgent Care?
The center is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends and certain holidays like Thanksgiving, Christmas, and New Year's Day.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care accessible for wheelchair users?
No, the facility does not have wheelchair accessible restrooms.
How can employers set up an account with Concentra for worker's comp injury treatment?
Employers can click the featured message link on Concentra's website to set up an account specifically for workers' comp injury consultations.
What language services are available at Concentra Urgent Care?
Services are provided in English.
Can visitors combine their visit to Concentra with outdoor activities nearby?
Yes, nearby Monument Valley Creek Trail and Viewing Pikes Peak offer hiking and outdoor experiences that visitors can enjoy before or after their appointment.
Are there any real estate services close to Concentra Urgent Care?
Several real estate agents and companies such as Stuart M. Vestal, Stone Crossing and Middle Creek Manor Community Group, and Benjamin Kennedy Real Estate operate near Concentra, which may be helpful for customers relocating to the area.
What amenities are available nearby for professional services and repairs?
Nearby services include Sanmina Sci Corporation offering IT services and computer repair, and LONG Building Technologies for HVAC services, providing convenient options for customers needing additional support in the area.