Concentra Urgent Care

4.0
852 reviews
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Business Details

2322 S Academy Blvd., Colorado Springs, CO
80916, United States
(719) 390-1727
https://www.concentra.com/urgent-care-centers/colorado/colorado-springs/south-academy-urgent-care/
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About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
2322 S Academy Blvd., Colorado Springs, CO
80916, United States

Hours

Reviews

4.0
852 reviews
5 stars
530
4 stars
104
3 stars
38
2 stars
43
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Patty and Rhonda for their exceptional service.

Wait Times

Numerous reviews mentioned long wait times, often exceeding expectations, even with appointments, leading to frustration among patients.

Professionalism

While many staff members were noted for their professionalism and care, some reviews pointed out instances of unprofessional behavior from certain staff members.

Facility Conditions

Feedback indicated that the facility could benefit from improvements, as some described it as dingy and in need of sprucing up.

Communication Issues

Several customers expressed dissatisfaction with the lack of communication regarding wait times and appointment management, contributing to their overall frustration.
  • BA
    braeden alverson
    5 days ago
    5.0
    This office is wonderful! I had a minor injury at work and had to come to this location about thirty minutes before they closed. They got me right back and took amazing care of me! My follow up was a breeze and they are all super friendly and helpful and the office is run really well! Great communication with my job and myself and all of the paperwork part too! Very highly recommend!!
  • AH
    Aaron Hernandez
    Nov 10, 2025
    5.0
    There was a little wait at first. When I was called up it went smoothly. They answered all my questions and treated me well
  • NF
    Noobie forlife
    Nov 10, 2025
    5.0
    Friendly professional staff who were prompt and courteous. I would highly recommend this group.
  • JJ
    Joseph James
    Oct 27, 2025
    5.0
    Front Office Check-in personnel were very friendly and knowledgeable in their handling of my situation. Any issues that arose were resolved quickly. Once in the rear area, personnel were also friendly and respectful. My visit was completed quickly and I was able to return to work with no delays.
  • RL
    Ricardo Ledesma
    Oct 27, 2025
    1.0
    They denied my physical for the job because my blood pressure was high ..I had an argument with my kids mom that morning and I wasn’t able to get the job ..if it was so bad like they made it seem why didn’t they call an ambulance!!! 🤬😡ohh I needed to se a doctor they tell me. After I told them I need the job to get on an insurance plan ..they really messed with my stability
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Frequently Asked Questions About Concentra Urgent Care

What type of health services does Concentra Urgent Care provide?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 2322 S Academy Blvd., Colorado Springs, CO, 80916, USA.