Concentra Urgent Care

3.9
791 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
10355 E Iliff Avenue, Aurora, CO
80247, United States

Hours

Reviews

3.9
791 reviews
5 stars
499
4 stars
84
3 stars
24
2 stars
35
1 star
149

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Feedback on staff professionalism is mixed; while some customers praised the friendliness and helpfulness of the staff, others reported unprofessional behavior and concerns about HIPAA compliance.

Efficiency

Many customers appreciated the quick service and minimal wait times, although some experienced significant delays and poor communication regarding wait times.

Cleanliness

The facility is generally noted for being clean and well-maintained, contributing positively to the customer experience.

Quality of Care

There are serious concerns regarding the quality of medical care, with multiple reviews highlighting misdiagnoses and unprofessional conduct from certain medical staff.

Customer Service

While some customers reported excellent customer service, others experienced rudeness and unhelpfulness from front desk staff.
  • MM
    Megan
    Nov 17, 2025
    1.0
    Terrible experience. I explained a situation at work where I got hurt but was told that I somehow have a preexisting condition that I’ve never had because there’s no way my injury happened at work according to the nurse. Go elsewhere. She barely spoke to me for more than a minute before making her determination.
  • YC
    Yuly Cruz
    Nov 17, 2025
    1.0
    No pude completar mi examen físico, por El idioma🫤
  • EM
    Eric M
    Nov 10, 2025
    5.0
    I did a walk-in visit for a physical. The staff was very kind & professional. I didn't have to wait very long. The nurse practitioner (I forgot her name) was thorough and let me know to see my regular Doctor about something they discovered which says a lot about how they do their job. Thank you Concentra.
  • JR
    Jose Rivera
    Nov 5, 2025
    5.0
    They got me in fast. The nurses were very professional and respectful. It was a good day in the nurses office!
  • KG
    Kristen Gray
    Nov 3, 2025
    5.0
    This was my second attempt to have a blood test done that morning, and I was hoping this location was the right choice. I checked in quickly, and unlike the first location I had visited, I was called back in less than 5 minutes (I sat for over an hour earlier that day at a different lab clinic). The technician was friendly, empathetic to my frustration, and had a cheerful ‘we’ve got this’ attitude. She was capable and confident, completing the task in maybe 10 minutes. Success and joy as I was able to go on about my day.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours for Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.