Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Feedback on staff professionalism is mixed; while some customers praised the friendliness and helpfulness of the staff, others reported unprofessional behavior and concerns about HIPAA compliance.
Efficiency
Many customers appreciated the quick service and minimal wait times, although some experienced significant delays and poor communication regarding wait times.
Cleanliness
The facility is generally noted for being clean and well-maintained, contributing positively to the customer experience.
Quality of Care
There are serious concerns regarding the quality of medical care, with multiple reviews highlighting misdiagnoses and unprofessional conduct from certain medical staff.
Customer Service
While some customers reported excellent customer service, others experienced rudeness and unhelpfulness from front desk staff.
MM
Megan
Nov 17, 2025
1.0
Terrible experience. I explained a situation at work where I got hurt but was told that I somehow have a preexisting condition that I’ve never had because there’s no way my injury happened at work according to the nurse.
Go elsewhere. She barely spoke to me for more than a minute before making her determination.
YC
Yuly Cruz
Nov 17, 2025
1.0
No pude completar mi examen físico, por
El idioma🫤
EM
Eric M
Nov 10, 2025
5.0
I did a walk-in visit for a physical. The staff was very kind & professional. I didn't have to wait very long. The nurse practitioner (I forgot her name) was thorough and let me know to see my regular Doctor about something they discovered which says a lot about how they do their job. Thank you Concentra.
JR
Jose Rivera
Nov 5, 2025
5.0
They got me in fast. The nurses were very professional and respectful. It was a good day in the nurses office!
KG
Kristen Gray
Nov 3, 2025
5.0
This was my second attempt to have a blood test done that morning, and I was hoping this location was the right choice.
I checked in quickly, and unlike the first location I had visited, I was called back in less than 5 minutes (I sat for over an hour earlier that day at a different lab clinic). The technician was friendly, empathetic to my frustration, and had a cheerful ‘we’ve got this’ attitude. She was capable and confident, completing the task in maybe 10 minutes. Success and joy as I was able to go on about my day.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 10355 E Iliff Avenue, Aurora, CO 80247, USA.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care cater to employees regarding occupational health?
Yes, they provide occupational health services tailored to employees, including workers' compensation injury treatment and occupational therapy.
Is Concentra Urgent Care affiliated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
Are there any nearby convenience stores where I can grab a quick snack or drink after my visit?
Yes, Gulzar Halal Market, 7-Eleven, and Your Neighborhood 7-11 are nearby convenience stores where you can find snacks and drinks.
What dining options are available near Concentra Urgent Care?
Nearby restaurants include Sudan Cafe, Sean's Tavern Aurora, Mariscos El Rey Dos, Tofu House 1962 Korean BBQ Restaurant, and Coco Loco Smoothie Juices and Eats.
If I am visiting from out of town, where can I find nearby hotels?
InTown Suites, InTown Suites Extended Stay Denver CO - Aurora Havana St., and BLU Beach Bar & Grill are nearby accommodations.
Are there any recreational or fitness facilities close to Concentra Urgent Care?
Yes, Volleyball of the Rockies and The Island offer sports and recreation venues nearby where you can engage in fitness activities.