Vons Pharmacy

Reviews

• KC

  Kristi Chastain

  4 days ago
  5.0
  I am a new customer to Vons pharmacy because I often have to pick up my rx in the evenings and I appreciate their longer hours. This vons has been packed every time I pick up, yet the staff are incredibly fast, kind, and helpful. They went above and beyond for me, helping me find the cheapest price for my medication. I left happier than when I came in. I will always wait in line if it means receiving service like this. Tonight’s staff (1/8/26 @6pm) were fantastic. I really can’t say enough. It was the best pharmacy experience I’ve ever had. I felt very welcomed, accommodated, and cared for. What the staff did not know is that I had just found out I will be having surgery. This pharmacy experience made me feel like everything was going to be okay. Ahh thank you Yucca Valley Vons Pharmacy!
• NC

  Neil Clark

  Jan 3, 2026
  5.0
  The ladies there are so kind and thoughtful!
• JB

  Jolene Bastas

  Dec 14, 2025
  1.0
  I switched to Vons Pharmacy in Yucca Valley after issues with Walgreens overcharging me for medications and not using my insurance, but this place has been just as frustrating. The pharmacist has had a rude tone several times and even insinuated I was lying about picking up a medication last Monday, which I did (I have the medication and the receipt). After showing up today and being told my medication was not ready as promised and to wait, I got a text saying it was ready, but the price was $214 and my insurance wasn't applied. When I went in, I was asked to produce my insurance card. The pharmacist insisted I hadn't picked up a medication with insurance last Monday, which I did. When I asked why my insurance wasn't applied, which was correctly in their system, she said it was "written down as cash and to inquire with me." She decided not to check the system right in front of her, which is a huge part of her job. Why would you not apply my insurance? You are a pharmacy!! ‍ Picking up medications should not be this difficult.
• HD

  Harry David

  Dec 12, 2025
  5.0
  EXCELLENT SERVICE! EXCELLENT STAFF...ALWAYS FRIENDLY! BRILLIANT FOLLOW UP ON ANY MEDS! AAAAAAAAAA++++++++++
• DA

  Daniela A.

  Dec 9, 2025
  1.0
  I’ve never dealt with a pharmacy as disorganized, inconsistent, and dismissive as this Vons location. They put me through weeks of completely unnecessary hoops just to fill a straightforward stimulant prescription—hoops my own doctor explicitly called “unnecessary.” First, they refused to fill my medication because my doctor was telehealth, insisting I needed to see someone “in person” locally—even though no doctor in town accepts PPO insurance. I eventually gave up trying to get the medication. Two weeks later, I received a random call saying they actually could fill it—but my doctor had to resend all the paperwork. She did so immediately, yet I still had to follow up at every single step because the staff didn’t seem to communicate with one another. Even worse, after reviewing my doctor’s notes, I learned that the real reason they initially refused to fill my prescription was because my ID listed an address outside the community. Despite telling them multiple times that I am a local resident, they dismissed what I said and only agreed to proceed once my doctor submitted proof of my residence—information I had already provided myself. Throughout this entire experience, Zarina, the pharmacy manager, was consistently rude, dismissive, and made me feel humiliated at every step. Her lack of empathy and unwillingness to offer clear information or problem-solve made an already stressful situation significantly worse. The contradictory explanations, lack of transparency, poor communication, and unprofessional treatment created completely unnecessary barriers to accessing essential medication. I strongly recommend going to literally any other pharmacy if you value your time, your health, or being treated with basic respect.

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