Concentra Urgent Care

3.4
791 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
3680 Industrial Blvd., West Sacramento, CA
95691, United States

Hours

Reviews

3.4
791 reviews
5 stars
387
4 stars
78
3 stars
50
2 stars
43
1 star
233

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers consistently reported excessively long wait times, often exceeding several hours, even for simple procedures.

Staff Professionalism

While many reviews praised the staff for being friendly and professional, there were also complaints about disorganization and lack of communication.

Service Quality

Experiences varied widely; some customers had positive interactions with attentive staff, while others felt neglected or received inadequate care.

Facility Conditions

The clinic was noted for being clean and well-maintained, although some customers mentioned issues with equipment and processes.
  • ES
    Efrain Sierra
    3 days ago
    4.0
    Lugar tranquilo y con mucho espacio tanto para Automóviles y personas
  • SM
    Stephanie Munguia
    Dec 10, 2025
    1.0
    It is a waste of an entire day. Very unorganized & the staff do not conference about patients. You see at least 2-3 different medical employees & they do not know who they are treating because they see a large number of patients for the amount of staff they have. Even when you advocate for yourself to not get a TB skin test the main provider will still want you to get it. I had inflammation immediately after the serum was injected in & another physician stated for me to get the x-ray done but I was told to leave & come back in 48-72 hours. Now that area is swollen, blistering & I have a really had headache & have a fever. I called & they said to go to the ER & come back the next day. Definitely not a good place to go if they do not listen to their patients.
  • SF
    shirley furnace
    Dec 10, 2025
    2.0
    The PA I saw for my initial exam was attentive, but the Doctor I saw a week later never gave me the results of my xray, read the EMG report, never even opened my chart. Also, NEVER touched me for check up of the swelling of my tendons or muscles in my hands or shoulder. Just said "move this way, bend your arm-you're okay continue with treatment". 5 minutes and walked out. The best thing about it is the Physical Therapy Department....They get 4 stars!
  • RW
    Ryan Welch
    Dec 5, 2025
    1.0
    Broke my ankle. 1st visit the lady doctor gave me an ice pack, compression sleeve, and Tylenol. Honestly if I went to the military doctor they would just give me Tylenol, so at least I got the other stuff. Had to order a boot off Amazon for my ankle. The 2nd visit the guy doctor was pissed that they did not give me crutches and a boot, because the x rays pictures show I broke my ankle. My 3rd visit i didn't even see the doctor. The week beforehand 3rd visit they texted me and said appointment is at 9:45am. The day before visit they called and said it's at 9:15am. I got there at 9:10am and the gossip driven receptionist laughed when I told her that they called and told me the appointment is at 9:15am. I waited till 10:10am to even get into the room. 10:30am I walked out and told them to call me for a rescheduled. Im trying to get cleared for work and all the RECEPTIONISTS care about is stupid gossip that needs to be left outside by the front door. All the nurses where pissed due to the work load the receptionist caused.
  • CV
    Cheng Vang
    Dec 2, 2025
    3.0
    My experience there was simply aweful, not from anyone else but from the doctor Sixta Garcia, the moment she walked in the room, she had on her face this look that she despised me, she didn't want to hear about my injury, she hardly check or inspected the pain I was going through, down played my injury on paper, then sent me on my way to PT. I should of listened to my instincts and gone to a different facility and not the one my job company insisted. They closed my case knowing well that during my time of physical therapy there my pain was legitimate. I stopped going there because I thought if they are saying I got only 1 more appointment with the doctor, I'll come back later once my 12 weeks program gets closer to an end. I work a 10 hour shift and they tried booking me an appointment with that doctor at 10am then later on physical therapy at around 1 or 2. I am then suppose to go to work and deal with a 10 hr shift while all on injury. I am sorry but she's a terrible person. I did absolutely nothing to her. It's experience like this you lose complete trust in people.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers services including Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.

What are the operating hours of Concentra Urgent Care during weekdays?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM.