Concentra Urgent Care

3.8
517 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
2033 N. Main Street, Walnut Creek, CA
94596, United States

Hours

Reviews

3.8
517 reviews
5 stars
311
4 stars
48
3 stars
25
2 stars
31
1 star
102

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and helpful throughout their visits.

Efficiency

Several reviews highlighted quick service and efficient processes, with many customers reporting minimal wait times.

Long Wait Times

Despite positive feedback on staff, numerous customers expressed frustration over long wait times, especially for scheduled appointments.

Mixed Experiences with Care

While many staff members received high praise, some reviews pointed out negative experiences with specific medical personnel, particularly regarding attentiveness and care.

Clean Environment

Customers consistently noted the cleanliness of the facility, contributing to a positive overall impression.
  • RS
    Rena Smith
    Nov 17, 2025
    5.0
    My visit at this location was great! Concentra has a reputation for very long waiting periods but this location had me in and out quickly. The staff was very kind and the doctor (Dr. Duncan) who did my physical was very professional, funny and awesome to talk to. I truly like and appreciate this location. đź’š
  • NR
    Neil Rego
    Nov 11, 2025
    1.0
    I arrived exactly at 8am… it took 3.5+ hours for a drug test and physical…. Never experienced a wait time this bad…. Please avoid this location
  • ND
    Nannie Dyquiangco
    Nov 10, 2025
    5.0
    Phone receptionists are very helpful prompt in answering incoming calls. Telemedicine is very efficient I love it. Thanks to all your staff & my doctor specially
  • SS
    Saucy Selections
    Nov 10, 2025
    5.0
    Best Concentra by far. Super professional from the front desk to the back room. Safe and free garage parking and the best thing was being in and out in a timely manor. Ty Want Creek staff đź’ś
  • JB
    Justine Brignoli
    Oct 27, 2025
    5.0
    I had to get a physical and some blood testing done for a new job and I got lost trying to get here but that’s imaps fault and I give imaps a zero stars rating for that…. But Concentra was very pleasing and I was satisfied with the service I received especially from Yasmin at the Walnut Creek location. Concord facility gets super busy I suggest you make an appointment! Overall a clean and friendly environment and the blonde, male nurse that walked me to the exit was super cute and nice. Five stars.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers services including Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.