Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Many customers praised the staff for being friendly, professional, and helpful throughout their visits.
Efficiency
Several reviews highlighted quick service and efficient processes, with many customers reporting minimal wait times.
Long Wait Times
Despite positive feedback on staff, numerous customers expressed frustration over long wait times, especially for scheduled appointments.
Mixed Experiences with Care
While many staff members received high praise, some reviews pointed out negative experiences with specific medical personnel, particularly regarding attentiveness and care.
Clean Environment
Customers consistently noted the cleanliness of the facility, contributing to a positive overall impression.
RS
Rena Smith
Nov 17, 2025
5.0
My visit at this location was great! Concentra has a reputation for very long waiting periods but this location had me in and out quickly. The staff was very kind and the doctor (Dr. Duncan) who did my physical was very professional, funny and awesome to talk to. I truly like and appreciate this location. đź’š
NR
Neil Rego
Nov 11, 2025
1.0
I arrived exactly at 8am… it took 3.5+ hours for a drug test and physical…. Never experienced a wait time this bad…. Please avoid this location
ND
Nannie Dyquiangco
Nov 10, 2025
5.0
Phone receptionists are very helpful prompt in answering incoming calls. Telemedicine is very efficient I love it. Thanks to all your staff & my doctor specially
SS
Saucy Selections
Nov 10, 2025
5.0
Best Concentra by far.
Super professional from the front desk to the back room. Safe and free garage parking and the best thing was being in and out in a timely manor. Ty Want Creek staff đź’ś
JB
Justine Brignoli
Oct 27, 2025
5.0
I had to get a physical and some blood testing done for a new job and I got lost trying to get here but that’s imaps fault and I give imaps a zero stars rating for that…. But Concentra was very pleasing and I was satisfied with the service I received especially from Yasmin at the Walnut Creek location. Concord facility gets super busy I suggest you make an appointment! Overall a clean and friendly environment and the blonde, male nurse that walked me to the exit was super cute and nice. Five stars.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers services including Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 2033 N. Main Street, Suite A, Walnut Creek, CA 94596, United States.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on holidays such as November 27 and 28, 2025.
How can I contact Concentra Urgent Care?
You can reach Concentra Urgent Care by phone at +1 925-932-7715 or by fax at +1 925-932-0603.
Does Concentra Urgent Care have an online presence?
Yes, they have a website at https://www.concentra.com/urgent-care-centers/california/los-angeles/walnut-creek-urgent-care/ and social media profiles on Facebook at ConcentraUrgentCareWalnutCreekCA37141 and Instagram at concentrahealth.
What nearby financial services are located close to Concentra Urgent Care?
Nearby financial services include 99 CRS Genie, East Bay Wealth Management Group at RBC Wealth Management, Wilko Schutzendorf - LPL Financial Advisor, Presidio Bank, Commerce Home Mortgage - Walnut Creek, and Direct Title Loans. These locations might be convenient if you need financial assistance before or after your visit.
Are there any pet-related services near Concentra Urgent Care?
Yes, Fetch! Pet Care pet sitting San Francisco is nearby, offering pet sitting and other pet services, which might be helpful if you need pet care during your appointment.
Can I visit any beauty or spa services nearby Concentra Urgent Care?
Elaine's Eyebrows & Lashes, a beauty and spa service specializing in eyebrow care, is located nearby and could be an option if you're interested in beauty services close to your visit.
What local offices or professional services are close to Concentra Urgent Care?
Nearby professional services include Surowitz Immigration, PC (immigration law), Scott W. Gordon, Attorney at Law, Light & Miller, LLP (legal services), and Berkeley Search Consultants (employment agencies). These may be useful if you need legal or employment services in the Walnut Creek area.