Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Many customers praised the staff for being friendly, professional, and attentive during their visits.
Wait Times
Several reviews highlighted long wait times, with some customers expressing frustration over delays despite having appointments.
Cleanliness
The facility was generally noted to be clean and well-kept, contributing to a positive experience for many.
Customer Service
Overall, customers reported positive experiences with customer service, although some mentioned issues with specific staff interactions.
JD
Jesus Davila
Jan 5, 2026
5.0
Love the staff. Extremely efficient clinic.
FR
Francisco Rios
Jan 5, 2026
5.0
Buen servicio y buena amabilidad de parte de sus trabajadores
DM
Danny Moran
Dec 29, 2025
5.0
Nice nurses and doctors very thorough had a great experience no complaints thank you to all the staff
RS
Roberto solorio
Dec 23, 2025
5.0
I went in for a UA the desk personnel were respectful and professional it was a pleasant experience. Did not wait long for my deposite.
BC
Berenice calleja
Dec 17, 2025
1.0
The incompetence is real.
The staff didn’t do its diligence at requesting my notes or imaging from the other centers.
And don’t even start with the wait time. I had to wait 1.45hrs to see then specialist. 15 minutes is all she spent with me. If she’s slow, sorry, thorough, with other patients why not schedule one patient per hour? It’s a disservice and disrespect to the patients. Just because they’re stuck in that office from 8-5, doesn’t mean we should as well.
These clinics are run worse than a VA, or DMV. Avoid CONCENTRA!!!!! Worse experience of my life.
When I shared these thoughts with the dr, she said “Oh, no worries.”
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 3851 Soto Street, Vernon, CA 90058, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 323-585-7162 or fax at +1 323-585-0167.
Does Concentra Urgent Care have an online presence?
Yes, you can visit their website at https://www.concentra.com/urgent-care-centers/california/los-angeles/vernon-soto-urgent-care or find them on Facebook at ConcentraUrgentCareVernonCA37144 and on Instagram @concentrahealth.
Can Concentra Urgent Care help with occupational medicine and work-related injuries?
Yes, they specialize in occupational medicine and provide prompt care to injured employees through workers comp injury treatment and occupational health services.
What nearby restaurants can I visit before or after my appointment at Concentra Urgent Care?
You can visit nearby eateries like Z's Place (American and Mediterranean), McDonald's (fast food), Carlita's Antojitos (Peruvian), El Primo Mexican Food, Salad Farm Vernon (salad bar), Capri Cucina (Italian), and Enzo (Asian restaurant).
Where can I find coffee near Concentra Urgent Care?
Nearby coffee shops include Starbucks, Rae G Cafe, and Raee G Cafe, all convenient for grabbing a drink before or after your visit.
Are there any nearby financial services or convenience stores around Concentra Urgent Care?
Yes, nearby financial services include Western Union and Vernon and Soto Check Cashing. Convenience stores and gas stations such as ampm, ARCO, and BP are also close by.
How can I get to Concentra Urgent Care using public transportation or nearby landmarks?
While specific transit stations are not listed, Western Union nearby is categorized as a train station and financial service, which could be a useful landmark or connection point when visiting Concentra Urgent Care at 3851 Soto Street.