Concentra Urgent Care

4.1
644 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
3851 Soto Street, Vernon, CA
90058, United States

Hours

Reviews

4.1
644 reviews
5 stars
450
4 stars
49
3 stars
21
2 stars
17
1 star
107

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive during their visits.

Wait Times

Several reviews highlighted long wait times, with some customers expressing frustration over delays despite having appointments.

Cleanliness

The facility was generally noted to be clean and well-kept, contributing to a positive experience for many.

Customer Service

Overall, customers reported positive experiences with customer service, although some mentioned issues with specific staff interactions.
  • JD
    Jesus Davila
    Jan 5, 2026
    5.0
    Love the staff. Extremely efficient clinic.
  • FR
    Francisco Rios
    Jan 5, 2026
    5.0
    Buen servicio y buena amabilidad de parte de sus trabajadores
  • DM
    Danny Moran
    Dec 29, 2025
    5.0
    Nice nurses and doctors very thorough had a great experience no complaints thank you to all the staff
  • RS
    Roberto solorio
    Dec 23, 2025
    5.0
    I went in for a UA the desk personnel were respectful and professional it was a pleasant experience. Did not wait long for my deposite.
  • BC
    Berenice calleja
    Dec 17, 2025
    1.0
    The incompetence is real. The staff didn’t do its diligence at requesting my notes or imaging from the other centers. And don’t even start with the wait time. I had to wait 1.45hrs to see then specialist. 15 minutes is all she spent with me. If she’s slow, sorry, thorough, with other patients why not schedule one patient per hour? It’s a disservice and disrespect to the patients. Just because they’re stuck in that office from 8-5, doesn’t mean we should as well. These clinics are run worse than a VA, or DMV. Avoid CONCENTRA!!!!! Worse experience of my life. When I shared these thoughts with the dr, she said “Oh, no worries.”

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

It is located at 3851 Soto Street, Vernon, CA 90058, USA.