Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Customers consistently praised the staff for being friendly, professional, and attentive during their visits.
Service Speed
Many reviews highlighted the quick and efficient service, with several customers noting they were in and out in a short amount of time.
Cleanliness
The facility was frequently described as clean and well-maintained, contributing to a positive overall experience.
Waiting Times
Several customers expressed frustration with long waiting times, indicating that this is an area needing improvement.
Customer Service
Overall, customer service was rated highly, with many reviewers appreciating the helpfulness and courtesy of the staff.
MS
Mark Sanchez
Oct 20, 2025
5.0
Female that helped me was really nice and friendly had a good experience, excellent service and fast
AV
Angel V.
Oct 17, 2025
5.0
Very attentive staff! The ladies at the reception desk are top notch. Very attentive and helpful no matter if it was a patient or a delivery person who walked in. Facility was well kept and clean would definitely recommend and return.
LO
Lorena Osorio
Oct 13, 2025
5.0
Staff are friendly and helpful
JJ
Jacquelyne
Oct 8, 2025
1.0
Should accommodate people with children who can’t leave them at home.
EH
Elena Hernandez
Sep 29, 2025
5.0
I was guided through the process and the staff was friendly.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 3851 Soto Street, Vernon, CA 90058, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 323-585-7162 or fax at +1 323-585-0167.
Does Concentra Urgent Care have an online presence?
Yes, you can visit their website at https://www.concentra.com/urgent-care-centers/california/los-angeles/vernon-soto-urgent-care or find them on Facebook at ConcentraUrgentCareVernonCA37144 and on Instagram @concentrahealth.
Can Concentra Urgent Care help with occupational medicine and work-related injuries?
Yes, they specialize in occupational medicine and provide prompt care to injured employees through workers comp injury treatment and occupational health services.
What nearby restaurants can I visit before or after my appointment at Concentra Urgent Care?
You can visit nearby eateries like Z's Place (American and Mediterranean), McDonald's (fast food), Carlita's Antojitos (Peruvian), El Primo Mexican Food, Salad Farm Vernon (salad bar), Capri Cucina (Italian), and Enzo (Asian restaurant).
Where can I find coffee near Concentra Urgent Care?
Nearby coffee shops include Starbucks, Rae G Cafe, and Raee G Cafe, all convenient for grabbing a drink before or after your visit.
Are there any nearby financial services or convenience stores around Concentra Urgent Care?
Yes, nearby financial services include Western Union and Vernon and Soto Check Cashing. Convenience stores and gas stations such as ampm, ARCO, and BP are also close by.
How can I get to Concentra Urgent Care using public transportation or nearby landmarks?
While specific transit stations are not listed, Western Union nearby is categorized as a train station and financial service, which could be a useful landmark or connection point when visiting Concentra Urgent Care at 3851 Soto Street.