Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
4.0
1,308 reviews
5 stars
841
4 stars
112
3 stars
61
2 stars
56
1 star
238
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the medical staff for being polite, understanding, and professional, there were several complaints about the front desk staff being unwelcoming and inefficient.
Wait Times
Customers frequently reported long wait times, with some experiencing waits of over two hours, leading to frustration regarding the efficiency of the intake process.
Cleanliness
The facility received positive remarks for being clean and well-maintained, contributing to a comfortable experience for many visitors.
Customer Service
There were mixed reviews on customer service; while some found staff to be friendly and helpful, others noted a lack of professionalism and poor communication, particularly at the front desk.
Efficiency
Several reviews highlighted issues with the efficiency of the check-in process and overall service, with many customers suggesting improvements to streamline operations.
- DBDenis bravo BravoNov 17, 20255.0Excellent Services an glad you guys are in business . Doctors are super professionals. Phisical teraphy Oustanding as well.
- KAKen AnayaNov 17, 20255.0Got me in and out fairly quickly but I wish I would be aware of my results.
- LELynn ENov 10, 20252.0I waited for more than 1 hr waiting after my check in the front desk didn't even monitor whose waiting for a longtime I have to ask. That's the only time they check maybe its better if they have a pleasant smile when they serve a patient coming to check in also dont ignore when somebody was standing there to get service some people that came in have to get their attention as if they dont see there's somebody standing & waiting for their service.
- AUAnika UptonNov 7, 20251.0If you get Dr. Kavita Sinh to review your worker’s compensation case, get a second opinion right then and there. This doctor was an absolute rude excuse of a doctor. Went in to follow my work’s instructions to see their doctor. The nurse took my blood pressure and in walks Dr. Kavita Sinh five minutes later. She made me tell my story of my injury that happened at work. She immediately says,”Just because you got hurt at work doesn’t mean it’s a work related injury. Sounds you pinched your sciatica nerve, go see your practitioner. I’m denying your claim. You can get a second opinion.” & walks out. I was so shocked and flabbergasted that after getting my work status paper to send back to work, I had to limp my way out of the room. She sent me back to work on FULL duty that very day. I could barely walk. My boss was even mad she sent me back to work. I had to go back on FMLA with doctor’s notes because I needed to heal. She treated me like I was some fraud looking to get something nefarious when I just needed help and my back pay for losing weeks due to this painful injury that indeed happened at work. Shame on you Dr. Kavita Sinha.
- LRLuis ReyesNov 3, 20251.0I waited 3 hours just for a TB test. And then I asked for a copy of the test and they said I needed to wait over an hour still. I had to to go back to a copy of the test the next day because they didn't forward to results to my employer. Like they said they would omg 😡💢
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Van Nuys provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
What are the operating hours for Concentra Urgent Care in Van Nuys?
The urgent care center is open Monday through Friday from 7:00 AM to 7:00 PM, and Saturday and Sunday from 7:00 AM to 3:00 PM.
Where is Concentra Urgent Care located in Van Nuys?
It is located at 16300 Roscoe Boulevard, Suite 1-A, Van Nuys, CA 91406, USA.
How can I contact Concentra Urgent Care in Van Nuys?
You can call them at +1 818-893-4426 or send a fax to +1 818-894-7564.
Does Concentra Urgent Care have an online presence?
Yes, they have a website at https://www.concentra.com/urgent-care-centers/california/los-angeles/van-nuys-urgent-care/, a Facebook page named 'Concentra Urgent Care', and social media handles @concentrahealth on Instagram and Twitter.
Is Concentra Urgent Care currently open?
Yes, Concentra Urgent Care is currently open.
What nearby places can I visit after my appointment at Concentra Urgent Care?
Nearby places include MGA Entertainment for toy and arts entertainment, the Ed Asner Family Center for community events, and the 94th Aero Squadron Restaurant & Events for dining.
Are there any educational institutions close to Concentra Urgent Care in Van Nuys?
Yes, Phlebotomy Training Specialists, a vocational and medical sciences school, is located nearby and could be useful for those interested in medical training near the urgent care center.
What healthcare facilities are near Concentra Urgent Care in Van Nuys?
Nearby healthcare facilities include San Fernando Valley Community Mental Health Center and The Heart Medical Group, providing additional medical and mental health services.
How can the nearby public transit help me reach Concentra Urgent Care?
The LAUSD Van Nuys Lot bus station is close to Concentra Urgent Care, making it convenient for customers to access the urgent care center via public transportation.