Henry Mayo is a 357-bed, not-for-profit community hospital and trauma center. Your family can count on us for critical life-saving services and specialized care when quality of life, comfort, safety and compassion are important to you and your loved ones. Our emergency department is open 24-7 to serve you, and a panel of physicians, both specialists and sub-specialists, are available around the clock for your most critical needs.
Although the service and the staff are wonderful, the billing practices are outrageous. Veloz charges $225 for a mammogram, $225 for an ultrasound mammogram. At the time of service, I paid what I was told was my deductible of $387. However, they billed insurance $2,547. The deductible under my plan came to over $1400. The largest bill came from Henry Mayo Hospital , although I never entered the facility, with explanations to insurance as vague as “miscellaneous hospital” . I have never received a statement from Henry Mayo and the patient portal merely shows “mammogram”. The billing department never answers the phone or returns calls. I will have to demand service in person and plan to file grievances over this disgusting billing practice and lack of response.
MF
Mc Figgy
Sep 3, 2024
1.0
Wanted a second opinion and got referred to this clinic, only to get turned away after driving an hour and a half all because The doctor preferred to get paid with a money order or with a cashiers check in order to prevent having to pay Henry Mayo, which is whom the clinic is attached to.
It was very inconvenient to be turned away for $100 that could have been charged to my debit card, gave me the runaround to go find somewhere to get a cashiers check so eventually I gave up and left without getting anything done, all because they were trying to avoid giving the hospital that apparently is tied to this clinic the $100 they were charging me!!!! Doing this to your patients after all we are dealing with for $100 is the most unprofessional unthoughtful disgusting Money hungry b/s I ever saw. If you want it in cash you should also provide the ATM to withdraw it from. Or a person to draw up cashier checks for you. Better yet you should post this everywhere and inform your staff to also clarify how you want to be paid. Not wait until we get there to say oh yeah btw we need it in a check cause we don’t want it deposited to the Henry mayo account?? What the hell does that have to do with me? You should have had this convo with Henry to make sure you got your money, not put the stress on the patient for $100! Pathetic
VH
Victoria LM Hughes
Nov 3, 2016
5.0
Incredibly kind and caring. Procedure was a study of tactile, informed, comfort in a sensitive, and awkward circumstances. Thanks, ;->
MN
Mira Newell
Oct 14, 2016
5.0
I have had mammograms at Shiela Veloz for many years and have found them to be very professional, timely and have gone out of their way to accommodate me. I would highly recommend them.
Frequently Asked Questions About Sheila R. Veloz Breast Center
What type of hospital is the Sheila R. Veloz Breast Center associated with?
It is part of Henry Mayo, a 357-bed, not-for-profit community hospital and trauma center.
Where is the Sheila R. Veloz Breast Center located?
It is located at 23929 Mcbean Parkway, Suite 101, Valencia, CA 91355.
What are the Sheila R. Veloz Breast Center's regular operating hours?
The center is open Monday through Friday from 7:30 AM to 5:00 PM and closed on weekends.
Does the Sheila R. Veloz Breast Center provide emergency services?
While the Breast Center itself operates regular hours, the Henry Mayo emergency department is open 24-7.
What payment options are accepted at the Sheila R. Veloz Breast Center?
They accept American Express, MasterCard, and Visa credit cards.
How can I contact the Sheila R. Veloz Breast Center?
You can reach them by phone at +1 661-200-1099.
Where can I find more information about the Sheila R. Veloz Breast Center online?
Visit their website at https://www.henrymayo.com/our-services/breast-center/sheila-r-veloz-breast-center/
What nearby urgent care facilities can assist me before or after visiting the Sheila R. Veloz Breast Center?
Nearby urgent care options include Henry Mayo Newhall Urgent Care and Henry Mayo Urgent Care Center, both accessible for urgent medical needs.
Are there nearby specialized cancer treatment centers near the Sheila R. Veloz Breast Center?
Yes, the UCLA Cancer Center Santa Clarita and The Oncology Institute are nearby for specialized cancer care.
What additional medical services are available near the Sheila R. Veloz Breast Center that patients might find useful?
Nearby services include the California Neurosurgical Institute, Santa Clarita Kidney Center, and Tower Imaging Valencia for comprehensive medical support.