Legit thee worst customer service experience I’ve ever had. I came in 3x for X-rays. The first time, they told me they don’t do X-rays after a specific time which fair enough. I was advised to come back the following day & confirmed the time to come. The following day I arrived at the confirmed time only to be told they let the technician go home early. I informed the supervisor I was specifically told to arrive at said time because the technician would be there. After leaving my contact details and being told I’d be contacted when the technician was next available, I left. Well I never received a callback and instead had to call them back myself. After confirming the technician will in fact be there, once again I head over to do my X-rays. I was told the results would be emailed to me in 2-3 business days. Over a week later still no email. I called them today and asked if there’s some sort of a delay, only to find out my results were available but weren’t sent because I didn’t give an email. I informed the receptionist I did in fact give them all my contact details on the form I filled out on my previous visit. She checks my form, confirms it’s there, and simply says well looks like it wasn’t inputted. And that’s it. At this point all I could say is interesting and it would be great if my results can be emailed to me immediately. Honestly just terrible service overall.
MC
Miko Carson
Sep 1, 2025
5.0
Superb Urgent Care! We come to see Dr. Lewis and Harold and Kathy actually they are all fantastic. Our entire family comes here now. Both for any urgent care and our check ups, blood work etc. Everyone is top notch they are warm, listen, dont rush, are honest and always give diff options and talk to you openly. I appreciate SCV Quality Care! We are blessed to have them! Thank you all.
BJ
Bill Johnson
Jul 19, 2025
5.0
I’ve only been there twice, but my interactions with Harold have been fantastic. Their organization and speed is exceptional.
The entire experience appears to be informative and personal at the same time
JF
John Farrar
Oct 1, 2019
5.0
I have just move my care to SCV Quality Care and Dr. Dennis Lewis. I am delighted in every respect. I just had a vertigo episode that came on suddenly and Dr. Lewis determined what caused it and relieved my worries dramatically. This was my first exam with Dr. Lewis and he took the time to get to know me and my particular medical needs. I found him engaging and very caring. Every staff member I have met is a delight. Wonderful people that collectively provide outstanding service. I wish there would be a way to give these folks 10 stars!
JK
Jim Kross
May 16, 2016
5.0
Always received great care from Dr. Lewis. Highly recommended!
What types of medical services does SCV Quality Care offer?
SCV Quality Care provides family medicine, occupational medicine, and urgent care services.
Where is SCV Quality Care located?
SCV Quality Care is located at 23823 Valencia Blvd, Valencia, CA 91355-9512, US.
What are the regular business hours of SCV Quality Care?
SCV Quality Care is open Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is SCV Quality Care open on public holidays?
SCV Quality Care is closed on holidays such as November 27, 2025, and December 25, 2025. It has limited hours (9:00 AM to 1:00 PM) on November 28, December 24, and December 26, 2025.
What languages are spoken at SCV Quality Care?
The staff at SCV Quality Care speak English and Spanish.
What payment options are accepted at SCV Quality Care?
SCV Quality Care accepts American Express, Discover, Mastercard, and Visa credit cards.
How can I contact SCV Quality Care?
You can contact SCV Quality Care by phone at +1 661-254-0026 or visit their website at http://scvqualitycare.com.
Are there other medical facilities near SCV Quality Care?
Yes, nearby medical facilities include City of Hope (hospital and cancer treatment center), Santa Clarita Pediatrics (pediatrician), and North LA Vascular and Endovascular Surgery (doctor and surgeon).
Can I find other specialists near SCV Quality Care?
Yes, nearby specialists include hematologists Donald Hannoun and George Hajjar, obstetrician and gynecologist Maria C.B. de Leon, and surgeon Yih-Dar Nien.
Are there dental services near SCV Quality Care?
Yes, Kirst Family Dentistry and Kirst Bradley J DDS, which offer general and pediatric dentistry, are located nearby.