Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
The staff is consistently described as friendly, professional, and caring, contributing to a positive experience for many customers.
Efficiency
While many customers appreciated the quick service, there were several complaints about long wait times, particularly for walk-ins and during busy periods.
Cleanliness
The facility is noted for being clean and well-organized, enhancing the overall patient experience.
Communication
Some reviews highlighted issues with communication and organization, particularly regarding wait times and procedural explanations.
Mixed Experiences with Doctors
While some patients praised the doctors for their thoroughness and care, others reported negative experiences, citing rudeness and lack of attention to patient concerns.
EM
Eden McClellan
Oct 21, 2025
5.0
Had an easy office visit with super friendly nurse. Front desk staff were efficient. Clean facility. 2nd great experience!
EH
Eric Halander
Oct 20, 2025
4.0
Many visits to this office over the years to certify. This most recent visit was far better than any of the previous. Wait time on a walk in was half the time! Thank you
CC
Chato229
Oct 20, 2025
5.0
Very polite staff excellent experience overall
JA
Juan Aguilar
Oct 20, 2025
5.0
I went to the clinic about my eyes and the nurse help me so fast about my eyes
NA
Nursta Austin
Oct 13, 2025
5.0
The professionalism and customer service was great. I have been in healthcare for 28 years and would love to commend the entire office from the front desk to the back office. 10 stars guys.
Frequently Asked Questions About Concentra Urgent Care
What type of healthcare services does Concentra Urgent Care provide?
Concentra Urgent Care offers prompt and effective care for injured employees, urgent care services, physical and occupational therapy, drug testing, travel health, workers comp injury treatment, and occupational health services.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 25733 Rye Canyon Road, Valencia, CA 91355, United States.
What are the operating hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care?
You can contact Concentra Urgent Care by calling +1 661-295-2500 or by sending a fax to +1 661-257-0441.
Does Concentra Urgent Care have an online presence?
Yes, Concentra Urgent Care has a website at https://www.concentra.com/urgent-care-centers/california/los-angeles/valencia-urgent-care/?utm_source=Yext&utm_medium=Referral&utm_campaign=LocalPage, a Facebook page (ConcentraUrgentCareValenciaCA37149), and an Instagram handle (@concentrahealth).
What should I know about parking or transportation near Concentra Urgent Care?
Concentra Urgent Care is located near several businesses like Digital Telecommunications Corporation and Blue Shield of California, making it accessible within the local business area. Visitors can also find nearby gas stations such as Chevron and 7-Eleven for convenience during their visit.
Are there any dining options near Concentra Urgent Care?
Yes, nearby dining options include Jimmy Dean's Charbroiled Burgers, Red Lobster, and Del Taco, where customers can grab a meal before or after their appointment.
What recreational places are close to Concentra Urgent Care?
Close to Concentra Urgent Care, you can explore Castaic Mountains park and visit the Santa Monica Beach for outdoor activities and relaxation.
Can nearby services help if I need other assistance while at Concentra Urgent Care?
Yes, nearby services like Soapy Suds Car Wash for auto detailing or Julie M Sturgeon CPA for financial services are in the area, providing added convenience for customers.
What type of specialized therapy services does Concentra Urgent Care offer?
Concentra Urgent Care offers both physical therapy and occupational therapy services to assist with recovery and rehabilitation.