Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
1,213 reviews
5 stars
805
4 stars
98
3 stars
37
2 stars
35
1 star
238
What are people saying?
AI-generated from recent customer reviews
Wait Times
Customers frequently reported excessively long wait times, often exceeding several hours, even with appointments.
Staff Professionalism
While many reviews praised the friendliness and professionalism of the staff, there were notable complaints about specific staff members being rude or dismissive.
Patient Care
Several customers expressed dissatisfaction with the quality of care, particularly regarding misdiagnoses and lack of thoroughness in addressing their medical concerns.
Cleanliness and Organization
The facility was generally noted for being clean and organized, although some reviews mentioned disorganization in patient management.
Customer Service
Overall, customer service was highlighted positively, with many reviewers appreciating the helpfulness and politeness of the front desk and support staff.
- JJJ. (J.P.)Nov 17, 20255.0Wait time needs improvement Otherwise excellent care excellent and knowledgeable staff
- JTJovel TorresNov 17, 20255.0There specific with there instructions so if u have questions please call ahead time to clarify, other then that I was in and out.
- KSKathy SayNov 10, 20251.0Checking they say 2 to 3 hr but instead it take about 6hrs and they should've just say need to reschedule for tmr or something. No good and never go to that place again.
- TSTommy SybounheuangNov 3, 20251.0The wait is forever I will never go there again if I get to choose my appointment was at 1:15pm I didn’t get seen till 4:32pm.
- MMmaria martínezOct 24, 20251.0People working there are rude and as a PA let me tell you they have no idea what they’re doing I’m wondering what kind of education these so called doctors have. Also they work like sloths waited over 5 hours for my daughter to be seen and then when they finally seen her it took but 2 minutes for her to only be told they couldn’t really help her. Like really then what exactly is it that they do? Left this place so angry and disgusted by the way this place is ran by all these people playing nurses and doctors! Only gave it a 1 star so I can warn you all if your place of employment sends you there or any of their clinics ask to be sent somewhere else.
Frequently Asked Questions About Concentra Urgent Care
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 3663 E. Arch Road, Suite 400, Stockton, CA 95215, US.
What are the operating hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What types of medical services does Concentra Urgent Care offer?
Services offered include Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.
Is Concentra Urgent Care accessible for people with disabilities?
Yes, Concentra Urgent Care has a wheelchair accessible entrance.
How can I contact Concentra Urgent Care by phone or fax?
You can call Concentra Urgent Care at +1 209-943-2202 or send a fax to +1 209-943-2209.
Where can I find more information about Concentra Urgent Care's services online?
More information is available on their website at https://www.concentra.com/urgent-care-centers/california/los-angeles/stockton-airport-urgent-care/?utm_source=Yext&utm_medium=Referral&utm_campaign=LocalPage and on their Facebook page.
What should I know about nearby medical facilities or competitors around Concentra Urgent Care?
Nearby medical facilities include U.S. HealthWorks and US Health Works - Stockton, East, which offer doctor and family practice services. These could be alternative options for medical care.
Are there nearby hotels for patients or visitors coming to Concentra Urgent Care?
Yes, the Hampton Inn Stockton is located nearby and can be convenient for patients or visitors needing accommodations.
What dining options are available near Concentra Urgent Care?
Nearby dining options include Burger King, TOGO'S Sandwiches, Krispy Krunchy Chicken, Subway, Jack in the Box, and Starbucks.
Are there any nearby convenience stores or gas stations for quick stops?
Yes, nearby convenience stores and gas stations include 7-Eleven, Chevron, ARCO, and BP America, which may be useful for quick errands before or after your visit.