Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
While many customers praised the friendliness and professionalism of the staff, there were notable complaints about rudeness and unhelpfulness from some employees.
Wait Times
Customers frequently reported long wait times, with some experiencing waits of several hours, which negatively impacted their overall experience.
Cleanliness
The facility was generally described as clean and well-maintained, contributing positively to customer satisfaction.
Service Efficiency
Despite some positive experiences with quick service, many reviews highlighted issues with organization and efficiency, leading to frustration among patients.
Customer Experience
Overall, customer experiences varied widely, with some expressing satisfaction with their visits while others felt their needs were not adequately addressed.
JB
Jason Birdsong
Nov 17, 2025
1.0
The doctor was very rude and was wearing dirty sweats, very unprofessional, I will not return to that facility,, I would be willing to drive out of town just to avoid that place.
Staff in the front office was very nice though
AF
A F
Nov 12, 2025
1.0
Waited for 1.5 hrs in the exam room after waiting 45 minutes in the lobby with an appt. Arrived at 230. Left at 5
RJ
Rudy Vasquez Jr
Nov 10, 2025
1.0
Dr Katherine J Uphoff PA-C ....Was extremely ebrasive , rude and very disrespectful she had little to no knowledge prior of medical history of my charts , threatened to permanently disable me so I can't continue to work a respectable job .she violates the standard of care medically and has no business providing care for anyone! Worse doctors offices ever! -0 stars-
NS
nick S
Nov 10, 2025
1.0
I was told it would take two to three weeks after my po sends a referral. I guess I'll just sleep out on the side walk until then! I heard friends outside doesn't take two to three weeks . I even seen them take a person without a referral from PO that was Ab 109 . El Concellio takes to long for help . Guys that get out need help yesterday not a month from now !
BC
Beatrice Cruz
Nov 10, 2025
2.0
The long wait was horrible I think 3 hours and a half was too long it reminded me being at the ER something could be done better
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Stockton provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located in Stockton?
It is located at 702 W. Hammer Ln, Stockton, CA 95210, US.
What are the working hours of Concentra Urgent Care?
The clinic is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
The center is closed on holidays such as November 27, 2025 and December 25, 2025.
How can I contact Concentra Urgent Care for appointments or inquiries?
You can call them at +1 209-546-7767 or visit their website at https://www.concentra.com/urgent-care-centers/california/los-angeles/stockton-west-urgent-care/?utm_source=Yext&utm_medium=Referral&utm_campaign=LocalPage.
Can I find fitness centers near Concentra Urgent Care?
Yes, Chuze Fitness gym is nearby, providing an option to incorporate physical fitness alongside your healthcare needs.
Are there any nearby restaurants where I can eat before or after visiting Concentra Urgent Care?
Yes, nearby restaurants include Royal Indian Cuisine Restaurant, Bobalicious Cafe, Shan Indian Cuisine & Sweets, Shogun Japanese Restaurant, Round Table Pizza, and Subway, offering various dining options.
Where can I find pet grooming services near Concentra Urgent Care?
Barking Lot Pet Styling, a pet groomer and service provider, is located nearby for your pet care needs.
What types of medical specialties does Concentra Urgent Care cover?
The clinic specializes in occupational medicine, urgent care, medical clinic services, physical therapy, and occupational health services.
Does Concentra Urgent Care have a social media presence?
Yes, they are on Facebook at https://www.facebook.com/797910470275548, Twitter as @concentrahealth, and Instagram under the handle concentrahealth.