Concentra Urgent Care

3.8
1044 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Concentra Urgent Care
3 South Linden Avenue, South San Francisco, CA
94080, United States

Hours

Reviews

3.8
1,044 reviews
5 stars
612
4 stars
99
3 stars
45
2 stars
58
1 star
230

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, though some reported rude interactions and poor communication.

Wait Times

Numerous reviews highlighted long wait times, with some customers experiencing delays of several hours despite having appointments.

Facility Conditions

The clinic was generally described as clean and well-organized, contributing to a positive atmosphere for many visitors.

Medical Care Quality

While some patients received satisfactory care, others expressed frustration with the lack of thorough examinations and inconsistent treatment.
  • NT
    Nifae Tinoifili
    1 day ago
    5.0
    Time I arrived it was filled with patience, got to front desk and the first thing was on my mind was how all the staff there were supper respectful and very nice! Its was after lunchtime so they already have been working a half a day but still with a very pristine smile on their faces and told me it would take about 2 and an half hours, which was accurate so they didn’t lie about that, much appreciated thanks!!! I hate being lied to. I was very comfortable due to the way staff members conducted themselves. All staff member that I in countered with on the day of. Smiles , joyful , laughter made time flyby before I knew it I was all done. Got drug screening plus physical with all documents needed and I was out the door to enjoy the rest of my afternoon. Thanks again! Keep up the amazing work!! Nifae Tinoifili Happy customer!!
  • RR
    Russell R
    3 days ago
    1.0
    Concentra tested someone else’s panel and conveyed to my future employer I had drugs in my system. (Which I do not!) Then I had to do a 2nd panel. The Nurse missed my vein on blood draw which hurt. After she poked a needle into a vein in my forearm which no nurse ever has tried and left a giant bruise. No Bueno!
  • LC
    Liliana C.
    Jan 5, 2026
    5.0
    Had a wonderful experience with Deanna, she was very helpful and a lovely person. Everyone working there was very nice and I was able to be in and out fast. They open at 8am and I did get there at 8:10am, highly recommend going early if you don’t want to have a long wait time.
  • FV
    Francisca Rodriguez Villa
    Dec 29, 2025
    5.0
    The staff is very friendly, and the wait time was minimal. A young woman at the front desk who speaks Spanish was very attentive and patient. I had to interrupt her three times, and each time she was extremely kind and patient.
  • JP
    Joy P.A.
    Dec 27, 2025
    4.0
    Concentra Urgent Care Review @3 S Linden Ave, South San Francisco, CA 94080 The place is huge and well-organized, and it always seems to have a lot of patients. Waiting time really depends on the reason for your visit. I’ve been here twice—once for a medical clearance for employment, which took about 2 hours, and another time for a repeat chest X-ray, which only took around 30 minutes. Upon arrival, you go to registration where they ask for your paperwork and provide your phone number. They send a set of questionnaires to your phone, which you complete online before waiting to be called. The facility is spacious and clean, not chaotic at all, and the process feels very systematized. The staff are good, professional, and approachable overall.

Frequently Asked Questions About Concentra Urgent Care

What is Concentra Urgent Care and what services do they offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 3 South Linden Avenue, South San Francisco, CA 94080, USA.