My experiences with Arroyo Dental are always timely, efficient, and educational. Their team is friendly and I never feel like I’m being sold on anything I don’t need.
EW
Evelyn Webb
Aug 18, 2025
2.0
I went to Arroyo Dental for the first time and can’t say I will be returning. First I want to say the front of house staff and dental hygienist were very nice and helpful. I found the dentist to be incredibly patronising and honestly, insulting. I had build up in behind a few teeth, literally just my lower bottoms, and was scolded like a child. I was also told it was “unacceptable” because I was a “mother of young children.”
The actual cleaning was pretty rough as well.
I know a trip to the dentist is never the most pleasant experience, but this was particularly unpleasant.
RR
Robert Rice
Feb 22, 2022
1.0
The dentist is kind, knowledgeable and gentle. His secretary Dmitry however, is one stubborn angry guy. We won't be back simply because of him.
We sent formal written requests 12-20-21 and 02-21-22 for copies of our x-rays and charts which by law they are required to provide within 15 days. He however has refused indicating the account is past due.
Dmitry wrote: "Radiography for delinquent accounts will not be released until accounts are settled."
Dentists are not allowed to withhold patient records regardless of the status of the financial account. And I gave him my credit card authorization on 12/31/2021. It's only "past due" because of him.
Instead of charging my card and submitting the bills to our insurance correctly, he says he sent our account to collection. This is just one of many administrative mistakes he's made. I've asked him to fix his errors and have even helped him as much as I can by contacting our insurance myself. I've provided him with names, phone numbers and case reference numbers and instructions on what to do. He either isn't capable or is just too stubborn and angry to admit he made mistakes.
Again, the dentist is good but his secretary Dmitry isn't. It's such a bummer for us because we really like Dr. Kolchansky.
What are the regular business hours of Arroyo Dental?
Arroyo Dental is open Monday through Thursday from 9:00 AM to 6:00 PM, and Friday from 8:30 AM to 4:30 PM. It is closed on Saturdays and Sundays.
How can I schedule an appointment with Arroyo Dental?
Appointments can be requested online through their appointment request page at https://local.demandforce.com/b/arroyodental/schedule/ or by calling their main phone number at +1 805-577-8333.
What types of dental services does Arroyo Dental offer?
Arroyo Dental specializes in general dentistry and cosmetic dentistry services, including teeth whitening and denture services.
Does Arroyo Dental accommodate patients who speak Spanish or Russian?
Yes, Arroyo Dental offers services in both Spanish and Russian languages to accommodate a diverse clientele.
What payment methods are accepted at Arroyo Dental?
Arroyo Dental accepts various payment options including American Express, Android Pay, Apple Pay, cash, check, Discover, financing options, MasterCard, Samsung Pay, and Visa.
Is Arroyo Dental accessible for individuals using wheelchairs?
Yes, Arroyo Dental has a wheelchair-accessible entrance and wheelchair-accessible restrooms, including unisex restrooms.
Where is Arroyo Dental located?
Arroyo Dental is located at 665 E. Los Angeles Ave, Suite D, Simi Valley, CA 93065, United States.
Are there any nearby places where I can eat before or after my dental appointment at Arroyo Dental?
Yes, you can visit nearby restaurants such as Canton Chinese Restaurant, Red Szechuan, Domino's Pizza, Coco's Bakery Restaurant, Winners Pizza, and Fatte's Pizza of Simi Valley for a meal before or after your appointment.
What convenience stores or gas stations are near Arroyo Dental for quick stops?
Near Arroyo Dental, you can find Circle K and ARCO, both offering convenience store items and gas services, convenient for quick stops in the area.
Are there any essential local services close to Arroyo Dental?
Yes, nearby essential services include Liberty Cleaners for dry cleaning and laundry, AMR 432 ambulance and EMS services, and Boost Mobile Local for mobile phone needs.