Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
4.0
652 reviews
5 stars
406
4 stars
68
3 stars
36
2 stars
29
1 star
113
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, polite, and professional throughout their visits.
Efficiency
Several reviews highlighted quick service and minimal wait times, although some customers experienced longer waits.
Mixed Experiences
While many had positive interactions, there were notable complaints about rude staff and poor communication, leading to frustration for some customers.
Facility Cleanliness
The facility was generally described as clean and orderly, contributing to a positive overall experience.
Process Improvement Needed
Customers suggested improvements in the appointment and testing processes to reduce wait times and enhance efficiency.
- ADAnna Davila6 days ago5.0They were so polite and fast. I was told I’d have to wait 2 hours to be seen and it was actually less time than that. When I saw the doctor it was quick and simple. The receptionist is great as well, she was passing out water and a snack if you wanted some. Best experience I’ve had.
- KAKarina ArandaJan 2, 20265.0Everyone is very nice , respectful Specially Larae front desk Even if she was by herself she was very polite, fast, helpful, great customer service 😇I have never seen such a great personal experience in a urgent care facility Thanks 🙏🏻 Larae for your hard work and support make my day
- SSStavrooDec 22, 20255.0Went in for a drug test and was in and out in under 30 minutes. The staff was very friendly, professional, and made the whole process quick and easy. Really appreciate everyone who helped me out great experience overall.
- RVRoxanne VillaDec 22, 20255.0The visit was a little over an hour for the testing I needed, I guess that wasn’t bad. Staff was very nice and got me in and out on time to get back to work. I have been here before and feel the place runs clean and efficient.
- ATAllan TatumDec 22, 20251.0If I can give them a negative 10 I would. They wasted my time. I was early signed in on time. Waited 1 1/2 hours to perform a simple fit test. Test took 10 mins. This is the second time they have done this. Worst place to go. Try a different facility. I’m not going back for a third time.
Frequently Asked Questions About Concentra Urgent Care
What type of healthcare services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 9745 Prospect Ave., Suite 100, Santee, CA 92071, USA.
What are the operating hours of Concentra Urgent Care?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care by phone?
You can reach them at +1 619-448-4841.
Where can I find more information about Concentra Urgent Care's services online?
More information is available at https://www.concentra.com/urgent-care-centers/california/los-angeles/santee-urgent-care/
Is there a nearby medical center to Concentra Urgent Care in Santee?
Yes, U.S. HealthWorks Medical Group is located nearby, which can be an additional resource for medical services.
What public transportation options are close to Concentra Urgent Care?
The Santee Trolley Station is nearby, making it convenient for patients using public transit to access the clinic.
Are there any nearby dining options for patients visiting Concentra Urgent Care?
Yes, Hilberto's Mexican Food and Earl of Sandwich are close by, providing convenient places to eat before or after a visit.
Can I combine a visit to Concentra Urgent Care with wellness or beauty services nearby?
Certainly, Hair & Nail Styles and HD Barber Shop are nearby salons where you can get beauty treatments before or after your healthcare visit.