Golden State Optometry

Reviews

• SI

  samantha Izaguirre

  Nov 6, 2025
  5.0
  I’ve been going to Dr. Gandi for over 10 years, he is great and the staff is always friendly and amazing at what they do. I always make sure that I have the right insurance so that I can continue to come back and don’t have to change doctors. I will always come back for years to come.
• BA

  Boros Apharb

  Nov 6, 2025
  5.0
  Dr Ghandi has shown me in a professional and experienced way to explain me all the things I will be facing like cataract surgery. The staff are very friendly and warm welcome in the office, which make me feeling comfortable and enjoy to come to this office. Definitely, I will recommend to friends & family to visit this office. Thank you all.
• AA

  Ashley

  Oct 28, 2025
  5.0
  Dr. Gandhi is excellent! He and his staff are welcoming, kind, and skilled. I couldn’t imagine going anywhere else for my regular checkups and glasses.
• FR

  Felipe Rodriguez

  Oct 23, 2025
  5.0
  Dr. Gandhi was very informative showing me my test results and explaining what everything meant. This made me feel like I was more than just a customer. I could tell Joslyn was very experienced in her craft by the way she would break down glasses and the way they fit on my face. She pointed out details that I otherwise wouldn't have known to look for. I really enjoyed this experience and am sure to return.
• SA

  Sam Akers

  Oct 22, 2025
  2.0
  I’ve worn glasses for over 30 years and have never had lenses fail the way they did here. Both my prescription glasses and my sunglasses (made at this office using the same lab at the same time) developed the same zig-zag delamination around the two-year mark. When I called, I was told they had no idea what it could be and to come in. The next day, speaking to the same person, he immediately confirmed it was the coating failing once I used the correct terminology (after doing my own research) and said he has seen this a couple of times before. Because I was six months past the two-year warranty, the only solution offered was to buy new lenses. When I asked how to avoid this happening again if I reorder, I was told they will still be using the same lab for insurance reasons and that it would simply be “my choice”, meaning there is no guarantee this won’t repeat. I’ve always found the staff polite and helpful with adjustments, which is why I returned even after my insurance changed. But once the warranty expired, the response was simply “there is nothing we can do,” despite both pairs failing in the same way. Posting this so others understand the risk before spending hundreds here and assuming the lenses will last beyond the warranty window. ------------------------------------------------------------------------------------------------------- Update added after the business response below: Thank you for responding. I want to clarify a few things for anyone reading: 1. Timing and “isolated case” claim I left the office today at 9 a.m. and posted my review shortly after. Your reply was posted roughly five hours later. To state that this is an “isolated case” would require confirming that no other customer in the past two and a half years has experienced this, which cannot be established in a five-hour window. “No report in your system” is not the same as “no one else has experienced it.” 2. Contradiction about which coating failed When I asked in person this morning which coating was failing, I was told it could not be determined. Yet in your response (without re-examining the glasses) you state with certainty that it was the anti-glare coating. 3. Assurances to future customers, but no accountability to the current one Your reply positions the business as reassuring and responsible to new customers, while taking no responsibility for a documented failure experienced by a former client who trusted your lab and paid for premium coatings. 4. User error implication vs lived experience I have worn glasses with UV, anti-glare and anti-scratch coatings for over 30 years (more than 20 of those years living in Germany) and I have never had lenses degrade like this. Suggesting misuse, even politely, does not change the fact that two pairs from the same order failed in the same way within a short time of each other. That is why I shared my experience. Not to request help, but so others understand the risk before purchasing lenses here. A response that protects reputation but not the customer tells you everything you need to know.

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