Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Many customers praised the staff for being professional, friendly, and attentive to their needs.
Long Wait Times
Numerous reviews highlighted excessively long wait times, with some customers waiting several hours for their appointments.
Mixed Experiences
While some customers had positive experiences with care and service, others reported unprofessional behavior and dissatisfaction with the treatment received.
Cleanliness
The facility was frequently noted as clean and well-maintained, contributing to a positive overall impression.
Customer Service
Overall, customer service received mixed feedback, with some praising the helpfulness of staff while others reported rudeness and lack of assistance.
SB
Stop Spilling The Beans
Nov 17, 2025
5.0
Everyone was very polite and respectful, and whatever questions I had they were answered in a very helpful manner. The wait time was pretty short.
AB
Alfred B
Nov 17, 2025
5.0
Very professional really good work always positive.
LN
lenin Navarrete
Nov 10, 2025
5.0
Un excelente lugar personal muy amable lo recomiendo por su buena atención
CV
Candice Virginia
Nov 10, 2025
5.0
Staff and doctors are awesome!
SN
Susana Navarro
Oct 13, 2025
2.0
Got tested for covid and strep and received the proper prescription. Everything else was not good. I was feeling awful with a high fever, even the nurse seemed surprised. Knowing this information, I was waiting two hours for them to return and ask that I go to the Emergency Room for fluids. If they knew it was that serious why have a patient wait for conditions to worsen and have something more serious occur. I will bot be returning to say the least.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Santa Fe Springs offer?
Concentra Urgent Care provides services including Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.
Where is Concentra Urgent Care located in Santa Fe Springs?
Concentra Urgent Care is located at 10400 Norwalk Blvd., Suite #100, Santa Fe Springs, CA 90670, USA.
What are the operating hours of Concentra Urgent Care on weekdays?
The urgent care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on holidays such as November 27, 2025, December 25, 2025, and January 1, 2026.
Does Concentra Urgent Care have wheelchair accessible entrances?
Yes, Concentra Urgent Care has wheelchair accessible entrances to accommodate all patients.
How can I contact Concentra Urgent Care by phone or fax?
You can reach Concentra Urgent Care by phone at +1 562-968-1300 and by fax at +1 562-777-0026.
Where can I find more information about Concentra Urgent Care online?
More information is available on their official website: https://www.concentra.com/urgent-care-centers/california/los-angeles/santa-fe-springs-urgent-care/
Which parks or outdoor attractions are near Concentra Urgent Care?
The Heritage Springs Sculpture Garden, a park and botanical garden, is located nearby, offering a pleasant outdoor space to visit before or after your appointment.
Are there dining options near Concentra Urgent Care?
Yes, nearby restaurants include Bay Poke (Hawaiian and seafood), Baja 2000 (Mexican fast food), Teriyaki Express (Japanese, sushi), and Salads 2000 (salad bar and deli).
What other healthcare providers are close to Concentra Urgent Care in Santa Fe Springs?
Nearby healthcare providers include Heritage Dental, Orthopedic Surgery & Sports Medical, Bright Health Physicians, and LifeStance Therapists & Psychiatrists.