Henry Mayo Newhall Urgent Care

4.8
829 reviews

About

Urgent CareHenry Mayo Newhall Hospital
Urgent Care can be particularly important when a primary physician is unavailable or an injury or illness occurs after typical medical office hours. Our Urgent Care Center is staffed with expertly trained medical providers ready to serve your medical needs.

Location

Henry Mayo Newhall Urgent Care
23929 Mcbean Parkway, Santa Clarita, CA
91355, United States

Hours

Reviews

4.8
829 reviews
5 stars
725
4 stars
68
3 stars
9
2 stars
7
1 star
20

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Patients consistently praised the thoroughness, compassion, and professionalism of the medical staff, particularly highlighting the care provided by Physician Assistant Jesse De La O.

Staff Efficiency

Many reviews noted quick check-in processes and efficient service, with several customers appreciating the minimal wait times.

Customer Service

The staff was frequently described as friendly, kind, and attentive, contributing to a positive overall experience for patients.

Concerns with Wait Times

Some customers expressed frustration with longer wait times, particularly during busy periods or due to procedural requirements.

Technology Issues

A few reviews mentioned difficulties with the online check-in process and new software, indicating room for improvement in this area.
  • KK
    Kelly
    Sep 30, 2025
    5.0
    Our recent experience with Henry Mayo Newhall Urgent Care, especially Physician Assistant Jesse De La O, was exceptional. I brought my mom in on a Friday afternoon, and the care she received was excellent from start to finish. Jesse was thorough, compassionate, and incredibly attentive. He took the time to explain everything in clear detail, never rushed us, and made sure all of our questions were answered. His calm and reassuring manner immediately put my mom at ease. What really stood out was that Jesse personally called a couple of days later to check on how my mom was doing. That kind of follow-up and genuine concern is rare and speaks volumes about his dedication to patients. Thanks to Jesse’s skill and attention, my mom felt both cared for and confident in the treatment plan. The entire urgent care staff was professional, kind, and efficient, but Jesse truly went above and beyond. I’m so grateful we have Henry Mayo Urgent Care in our community, and I highly recommend Jesse De La O to anyone seeking urgent, compassionate, and top-quality care.
  • HC
    Hannah Choi
    Nov 29, 2023
    5.0
    Dr. Jade was patient and very communicative. He addressed all of my questions whether or not they were valid, and never made me feel rushed to leave. He didn't push unnecessary medicine or procedures and that itself is soooo hard to find in healthcare these days. Finally found an urgent care I plan to return to and refer others to; although I hope I won't need to return too soon!
  • SF
    sophia freeman
    Jul 22, 2022
    5.0
    Very professional and efficient.care about patients well being. The office assistant were very courteous. Thank you for the quick service.

Frequently Asked Questions About Henry Mayo Newhall Urgent Care

What are the operating hours of Henry Mayo Newhall Urgent Care?

Henry Mayo Newhall Urgent Care is open Monday through Saturday from 9:00 AM to 5:00 PM and is closed on Sundays.

Where is Henry Mayo Newhall Urgent Care located?

It is located at 23929 Mcbean Parkway #102, Santa Clarita, CA 91355, USA.