Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Concentra Urgent Care
21515 Soledad Canyon Road, Santa Clarita, CA
91350, United States
Hours
Reviews
3.9
564 reviews
5 stars
354
4 stars
50
3 stars
21
2 stars
29
1 star
110
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, courteous, and helpful throughout their visits.
Efficiency
Many reviews highlighted the quick and efficient service, with several customers noting they were seen promptly after check-in.
Cleanliness
The facility received positive remarks for being clean and well-maintained, contributing to a comfortable experience.
Communication Issues
Some customers reported poor communication regarding wait times and appointment scheduling, leading to frustration.
Mixed Experiences with Care
While many appreciated the care received, some reviews mentioned dissatisfaction with the thoroughness and attentiveness of medical staff.
- YLYolanda Yellowhorse Rodriguez (YoDiva in LA)6 days ago5.0The nurse and doctor were very knowledgeable about my injury. They listened to me and then shared my plan for recovery. Awesome customer service. Very personable and caring. Love this urgent care.
- EGErnest & Luz GarciaNov 10, 20255.0I call for appointment, got one for 8:30 I got there 8:25am , by 8:40 was called in and by 8:55 out the and in my car. Doctor was great he was concerned and checked me where my pains were did some movement no pain ask some questions about other pain then said ok glad you’re feeling better,good to to go back to work. Give me paperwork and out the door I go. Thank you Concentra
- SRSarah ReesnesNov 10, 20255.0Staff was friendly, wait time was reasonable, clinic was nice and clean. I recommend Concentra.
- JGJ GNov 10, 20251.0When I arrived, I anticipated a wait time of approximately an hour and a half, as I was informed. However, I ended up waiting for two and a half hours before being called for my physical. I was the next patient in line for about an hour. It was only after this extensive period that staff members recognized the delay and proceeded to bring me in for the required physical. The staff members were courteous and friendly throughout the process. Nonetheless, the patient management system at this location is inadequate. No patient should have to wait nearly three hours for a physical that ultimately only takes about ten minutes. It is unfortunate that this facility's setup is so inefficient. Had it not been a mandatory requirement for me to complete the physical here, I would have chosen a different location and would not consider returning after this experience. In an emergency situation, such delays could be critical. There appears to be a lack of urgency and organization in how patients are attended to. I recommend that improvements be made to better serve patients, respecting their time and needs.
- RCRafael CarrilloNov 3, 20251.0Muy pobre el servicio se tardaron mucho tiempo en atenderme y el doctor que reviso ni siquiera me puso atención a mi erida solo dijo que estaba bien y hasta la fecha traigo molestias y me duele mi dedo
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 21515 Soledad Canyon Road, Suite 101, Santa Clarita, CA 91350, USA.
What are the regular operating hours of Concentra Urgent Care?
The facility is open Monday to Thursday from 8:00 AM to 5:00 PM, and Friday from 8:00 AM to 12:00 PM. It is closed on weekends and major holidays.
Is Concentra Urgent Care open on major holidays?
No, Concentra Urgent Care is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
How can I contact Concentra Urgent Care?
You can call Concentra Urgent Care at +1 661-799-1776 or send a fax to +1 661-799-1775.
Does Concentra Urgent Care offer physical and occupational therapy?
Yes, Concentra Urgent Care provides both physical therapy and occupational therapy services.
Where can I find more information about Concentra Urgent Care services online?
More details about their services can be found on their website at https://www.concentra.com/urgent-care-centers/california/los-angeles/saugus-urgent-care and their featured message link https://www.ushealthworks.com/.
Which nearby places can I visit before or after my appointment at Concentra Urgent Care?
Nearby, you can visit Fosters Freeze for a meal, Cave Training gym for fitness, or Santa Clarita Camera park for outdoor activities.
Are there nearby transportation services to help me reach Concentra Urgent Care?
Yes, Mexpress Transportation is nearby and can help with travel to and from Concentra Urgent Care.
What nearby health and wellness facilities are close to Concentra Urgent Care?
ABC Mobility, providing home health care and personal care services, and Beauty Square, offering beauty and spa services, are near Concentra Urgent Care.