Staff Professionalism
Many customers praised the staff for being professional, friendly, and accommodating, highlighting specific individuals for their exceptional service.
Communication Issues
Several reviews noted significant problems with communication, including appointment confirmations, treatment plans, and refund processes, leading to frustration among patients.
Service Quality
While some patients reported excellent experiences with treatments and cleanings, others expressed dissatisfaction with rushed services and inconsistent care.
Technology and Facilities
Customers appreciated the modern technology and clean facilities, which contributed positively to their overall experience.
Concerns Over Pricing
Multiple reviews raised concerns about perceived upselling practices and unexpected charges, leading to feelings of distrust regarding the business's financial practices.