Concentra Urgent Care

4.3
459 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
3100 W. Warner Ave., Santa Ana, CA
92704, United States

Hours

Reviews

4.3
459 reviews
5 stars
337
4 stars
34
3 stars
13
2 stars
19
1 star
56

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and accommodating during their visits.

Efficiency

Numerous reviews highlighted the quick service and efficient processes, with many patients being seen promptly.

Customer Service Issues

Some customers reported negative experiences with the front desk staff, citing rudeness and lack of empathy, particularly towards non-English speakers.

Mixed Medical Experiences

While some patients appreciated the care from medical staff, others expressed dissatisfaction with the quality of medical advice and treatment received.

Cleanliness and Organization

The facility was frequently described as clean and well-organized, contributing to a positive overall experience.
  • AB
    alfred Bautista
    Dec 22, 2025
    5.0
    All the staff are very professional !!!!
  • LR
    Luis Ramirez
    Dec 15, 2025
    5.0
    Excellent customer service very clean place 👌
  • GG
    Grisell Gomez
    Dec 15, 2025
    5.0
    Staff very friendly. Excellent wait time as a walk in. Gentle for my blood draw.
  • SS
    Stina
    Dec 15, 2025
    5.0
    The lab tech was able to fit me in just in time before pick up! He was very nice and understood that I really needed those in for work.
  • TC
    tayler collinsworth
    Dec 1, 2025
    1.0
    The Dr was extremely young and was like a robot. All she said was yeah, ugh huh while holding my file in front of her face. I was crying in the room because I was in so much pain and she wasnt taking me seriously. She would just keep saying yeah, ugh huh. I have never felt so unheard from a medical provider. I felt hopeless. The person who is supposed to have compassion and understanding just blankly stared at me like I was a bother to her.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 3100 W. Warner Ave., Santa Ana, CA 92704, USA.