Planned Parenthood - San Mateo Health Center - Closed

Reviews

• AS

  Anne Evelyn A.F Santos

  May 17, 2025
  1.0
  I had a very disappointing and frustrating experience at this office. I had a scheduled appointment at 10:45 AM and wasn’t seen until 11 AM. After being taken into a room, I waited an additional 50 minutes without anyone checking in on me. Despite clearly communicating that I had to be at work by noon and reminding the staff of the delay, no one showed any concern or urgency. I ended up leaving the office feeling deeply disrespected, upset, and humiliated. Patients deserve to be treated with basic courtesy and consideration—especially when they are transparent about their time constraints. My time is just as valuable, and no one should have to wait nearly an hour with zero communication or care. This is not how healthcare should feel. I hope this feedback is taken seriously, as no one seeking care should feel ignored or unimportant.
• SA

  Sana Asseh

  Feb 27, 2025
  1.0
  Don’t come here if you can! You wait 3 months to get seen then once there you wait 2 hours to be taken in. It’s ridiculous how disorganized this place is.
• TA

  Thuany Amaral

  Apr 25, 2024
  5.0
  I had a very good experience at the planned parenthood. Very good nurses!
• MJ

  Myya James

  Apr 6, 2022
  1.0
  Very unprofessional! They cancelled on me the DAY OF MY APPT. & it’s a very serious appt I needed to go to. Now I have to wait ONE WEEK. Get it together San Mateo.
• CP

  Cindy Payares

  May 9, 2021
  5.0
  Muy buenas personas,muy profesionales son excelentes