Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.1
1,091 reviews
5 stars
734
4 stars
85
3 stars
60
2 stars
42
1 star
170
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being professional, courteous, and personable, particularly highlighting individuals like Daisy and Liz.
Efficiency
Several reviews noted quick service and efficient processes, with many patients being seen promptly and in a timely manner.
Customer Service Issues
Some customers reported poor customer service experiences, particularly with front desk staff, and issues with wait times and miscommunication.
Quality of Care
While many reviews praised the quality of care, there were also complaints about dismissive attitudes from some medical staff and inadequate evaluations.
Facility Management
There were mixed reviews regarding the management of patient flow and appointment scheduling, with some customers experiencing long wait times despite having appointments.
- RSRuth SimmsJan 5, 20265.0You are welcomed as soon as you walk through the door. The receptionist at the front desk was extremely professional and proficient. Moving quickly to assess my needs. She even gave me a timeline of my treatment from beginning to end. The medical assistant was also very professional and personable, which helped to ease my anxiousness and health concerns. I came in because my breathing was short and labored. The doctor came in immediately to make sure my condition was not life-threatening. Everyone I encountered was very professional and proficient, this includes the x-ray technician. My assessment by the doctor and the necessary tests did not exceed the timeline that I had been given when I first registered.
- JWjack wilsonJan 5, 20265.0Quick easy in and out. Can’t remember the girls name that helped me but she was super sweet and kind to me. Which is a new experience for me at a doctors office.
- MBMichael James BrownDec 29, 20251.0Was injured at work a few days before Christmas 2025. Ruptured quad tendon. After completing my intake paperwork, I was told there wasn’t an Orthopedic Surgeon at that Concentra location. Called a 2nd Concentra location to inquire about and verify that an Orthopedic Surgeon would be at the 2nd location on Monday 12/29/2025. They assured me that she would be there from 8a to 5p. Ask for Elia. I got dropped off by my daughter promptly at 8 on 12/29 and the staff at Concentra tells me the Orthopedic Surgeon only comes on Tuesdays. I’m on crutches and in a walking leg brace. I live on the 3rd floor. The exerted all of this effort to be told when I got there that the surgeon wasn’t there. It was the whole reason why I had called on Christmas Eve. MJB
- JRJunior R.Dec 23, 20255.0Came for a follow up appointment to see my doctor and was instantly greeted by Daisy and Liz at the front desk. Liz and Daisy were very professional, efficient, and worked exceptionally great to communicate and provide me with the necessary information I needed. Both were on point from my arrival to my checkout. Highly appreciate Liz and Daisy for their hard work, multitasking skills, efficiency and making my visit a great experience. Keep up the great work you two.
- KWKeisa WilliamsDec 22, 20255.0Concentra was great for my workplace injury. It is a one stop shop, which makes health care seamless. The way all Healthcare should be! I saw the Dr., got an x-ray, saw the Dr for results, got meds, and got an appointment for physical therapy the next day. Fast and easy. I wish all Healthcare worked this way, without the gatekeepers and referrals we all deal with! Thank you!
Frequently Asked Questions About Concentra Urgent Care
What types of healthcare services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 740 Nordahl Road, Ste. 131, San Marcos, CA 92069, USA.
What are the operating hours of Concentra Urgent Care?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, and Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is Concentra Urgent Care accessible for people with disabilities?
Yes, it has a wheelchair accessible entrance and restroom facilities, though the restroom is not wheelchair accessible.
Does Concentra Urgent Care offer services in languages other than English?
Services are provided in English.
What nearby restaurants can I visit before or after my appointment at Concentra Urgent Care?
Nearby restaurants include Pita's Mediterranean Grill, Star House Chinese Restaurant, Burger King, Muay Thai Kitchen, Pimo's Pizza, Manna Heaven BBQ, Debbie's Restaurant & Pie Shoppe, Freddy's Frozen Custard & Steakburgers, and Jersey Mike's Subs.
Where can I find nearby healthcare providers or specialists around Concentra Urgent Care?
Nearby healthcare providers include Neurology Care Center, cCARE San Marcos, Tree Of Life Dentistry of San Marcos, Nordahl Dental, SmileBuilders Children’s Dentistry and Orthodontics, East West Integrative Oncology, and Your Cancer Guru.
What nearby businesses could be helpful if I need phone or electronics services when visiting Concentra Urgent Care?
Nearby options include Cricket Wireless for mobile phone services and uBreakiFix for mobile phone repair and electronics repair.
How can employers get started with setting up an account with Concentra Urgent Care?
Employers can click the featured message link on the Concentra website to set up an account for workers' compensation injury consultation.