Concentra Urgent Care

3.9
635 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
13939 E. 14th Street, San Leandro, CA
94578, United States

Hours

Reviews

3.9
635 reviews
5 stars
395
4 stars
44
3 stars
39
2 stars
35
1 star
122

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendliness and professionalism of the staff, although some reported issues with specific staff members being rude or unhelpful.

Wait Times

Numerous reviews highlighted long wait times, often exceeding expectations, even for scheduled appointments.

Communication Issues

Several customers experienced poor communication regarding wait times and procedures, leading to frustration and confusion.

Care Quality

While some patients received excellent care, others felt their medical concerns were not adequately addressed, leading to dissatisfaction.

Facility Conditions

Feedback indicated mixed reviews on cleanliness, with some mentioning dirty bathrooms and unorganized environments.
  • KB
    Kelvin Brown
    Nov 17, 2025
    5.0
    First time at this facility I felt comfortable the way they have things set up to do your therapy the staff was very pleasant and nice and willing to work with me to manage my pain so I'll could move on with my life.
  • LS
    Lavinia Smith
    Nov 17, 2025
    5.0
    Went for occupational health screening and concentrate was fast and efficient. They even provided snacks while you wait!
  • JS
    Joe Sa
    Nov 15, 2025
    1.0
    I hate coming to this place but I had to because of my company. Workers at this place are incompetent..I love Berkeley ConCentra
  • FL
    felicia lum-robinson
    Nov 3, 2025
    5.0
    I have been seen by Dr. Wilson for over 3 years, she is caring, understanding, and overall she's a great doctor. Staff is outstanding!
  • JL
    Jim Liu
    Oct 20, 2025
    5.0
    Excellent experience of going in for a drug screening for a job. I walked in with paperwork, and they took my information immediately, and had me fill out some digital stuff on my phone via a texted link to my phone. The text took about 3 minutes to get, 3 Minutes to finish the questions, and waited 4 minutes, with no one else in the waiting area. when my name was called, i proved i was me, peed in a cup on a side bathroom, gave them the cup, and signed some paperwork, and was done in less than 5 minutes. Overall, it took longer to find the non-descript door, because the paperwork did not call it the same complete name.

Frequently Asked Questions About Concentra Urgent Care

What types of services does Concentra Urgent Care offer?

Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 13939 E. 14th Street, Suite 150, San Leandro, CA 94578, USA.