Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Many customers praised the friendliness and professionalism of the staff, although some reported issues with specific staff members being rude or unhelpful.
Wait Times
Numerous reviews highlighted long wait times, often exceeding expectations, even for scheduled appointments.
Communication Issues
Several customers experienced poor communication regarding wait times and procedures, leading to frustration and confusion.
Care Quality
While some patients received excellent care, others felt their medical concerns were not adequately addressed, leading to dissatisfaction.
Facility Conditions
Feedback indicated mixed reviews on cleanliness, with some mentioning dirty bathrooms and unorganized environments.
KB
Kelvin Brown
Nov 17, 2025
5.0
First time at this facility I felt comfortable the way they have things set up to do your therapy the staff was very pleasant and nice and willing to work with me to manage my pain so I'll could move on with my life.
LS
Lavinia Smith
Nov 17, 2025
5.0
Went for occupational health screening and concentrate was fast and efficient. They even provided snacks while you wait!
JS
Joe Sa
Nov 15, 2025
1.0
I hate coming to this place but I had to because of my company. Workers at this place are incompetent..I love Berkeley ConCentra
FL
felicia lum-robinson
Nov 3, 2025
5.0
I have been seen by Dr. Wilson for over 3 years, she is caring, understanding, and overall she's a great doctor. Staff is outstanding!
JL
Jim Liu
Oct 20, 2025
5.0
Excellent experience of going in for a drug screening for a job. I walked in with paperwork, and they took my information immediately, and had me fill out some digital stuff on my phone via a texted link to my phone.
The text took about 3 minutes to get, 3
Minutes to finish the questions, and waited 4 minutes, with no one else in the waiting area.
when my name was called, i proved i was me, peed in a cup on a side bathroom, gave them the cup, and signed some paperwork, and was done in less than 5 minutes.
Overall, it took longer to find the non-descript door, because the paperwork did not call it the same complete name.
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 13939 E. 14th Street, Suite 150, San Leandro, CA 94578, USA.
What are the regular business hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on public holidays?
No, Concentra Urgent Care is closed on major holidays such as November 27, 2025, November 28, 2025, December 25, 2025, and January 1, 2026.
How can I contact Concentra Urgent Care by phone?
You can reach Concentra Urgent Care by calling +1 510-343-8300.
Where can I find more information about Concentra Urgent Care online?
More information is available on their website at https://www.concentra.com/urgent-care-centers/california/los-angeles/san-leandro-east-urgent-care/?utm_source=Yext&utm_medium=Referral&utm_campaign=LocalPage.
Does Concentra Urgent Care have a presence on social media?
Yes, Concentra Urgent Care is on Facebook (Concentra Urgent Care), Instagram (@concentrahealth), and Twitter (@concentrahealth).
What nearby medical centers are close to Concentra Urgent Care?
Nearby medical centers include US Health Works - San Leandro and the California Center for Sleep Disorders, offering additional healthcare services in the area.
Are there any local community centers near Concentra Urgent Care?
Yes, nearby community resources include the San Leandro Senior Community Center and the City of San Leandro Recreation and Human Services, providing support and activities for residents.
What transportation landmarks can help me find Concentra Urgent Care?
California State Route 185 is a nearby landmark that can assist in locating Concentra Urgent Care in San Leandro.