Concentra Urgent Care

3.7
668 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
2587 Merced Street, San Leandro, CA
94577, United States

Hours

Reviews

3.7
668 reviews
5 stars
365
4 stars
68
3 stars
30
2 stars
48
1 star
157

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted the facility was clean and well-maintained.

Staff Professionalism

Feedback highlighted a mix of professionalism among staff, with some praising their helpfulness while others criticized rudeness and lack of initiative.

Wait Times

Numerous reviews mentioned long wait times, both for appointments and in the waiting room, leading to frustration among patients.

Service Efficiency

While some customers experienced quick and efficient service, others reported disorganization and delays in processing.

Customer Experience

Overall, experiences varied widely, with some customers expressing satisfaction and others feeling neglected or poorly treated.
  • HK
    Harris Khan
    Nov 4, 2025
    1.0
    Worst place to come here, Natalia Cortez. She has nothing better to do just talking in front of the lobby talking to employees when I check in. She said we are closed. I’m not taking any patient. This is a third time I came here to do a testing this company really need to take an action on the team member refusing the service. And it’s 4:15 pm
  • BH
    Bryant Harris
    Nov 3, 2025
    5.0
    Sadie was awesome because she explained the entire process for someone who knew nothing about nothing and she was pleasant to talk with or shall I very professional; kudos to her. Thanks, Bryant Harris
  • CS
    Celso Salvador
    Nov 3, 2025
    5.0
    All Staffs were friendly and accomadating.
  • HJ
    Harinder Jassal
    Oct 27, 2025
    1.0
    Worst place ever .. always overbooked and longer wait time in waiting room and also longer wait when actually doctor come see you .. give yourself at least 5 hours to spend there
  • QM
    Qurtis Maxwell
    Oct 27, 2025
    5.0
    Everything was great with one exception, most form a like TB screening at least with my company they require a signature from a DR now I have to go back Ans get the nurse that read my test sign my form and get a MD to co-sign it. Not upset just giving a suggestion for next time for things to run more smoothly.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays.