Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
109 reviews
5 stars
87
4 stars
3
3 stars
4
2 stars
6
1 star
9
- ABAnnie Nguyen BlakelyNov 11, 20255.0Got many pairs of glasses here over the years. They have many trendy and classic styles that I like. The staff is always attentive and helpful. I notice my lenses get noticeably scratched after a few years compared to other glasses I’ve bought but the lens replacement is also substantially less costly. It’s fun to stop by and browse their frames when I’m feeling like an accessory refresh.
- LLLynn LehanOct 22, 20255.0Great customer experience and service. Understood my needs and guiding me to purchasing my new glasses that I am excited to receive.
- JTJacqueline TuttleOct 20, 20255.0Both workers in the store were very helpful and friendly. They helped me choose frames, tuned up my current glasses, and replaced a broken case. I have had my glasses made here for 10 years and continue to return to this company. I do go into a store instead of using their online service.
- PMPrashant MerchantOct 14, 20251.0Not a great experience. We brought our kids here to order prescription glasses, and my wife and I clearly requested receipts showing our children’s names for proper insurance filing. Instead, the receipts listed my name, making them unusable for claim purposes. To make matters worse, the phone number listed for the store goes unanswered, and the 1-888 customer service line has unreasonably long wait times. I’ve now had to email Warby Parker’s corporate support and am still waiting for a response. For a company that specializes in prescription eyewear, failing to provide basic documentation in 2025 is simply unacceptable. Unless this issue is corrected, I have no reason to return—other than to return the glasses.
- CICarmen IonescuOct 2, 20255.0Had a wonderful experience shopping for glasses! Dominic and team were very helpful and offered just enough assistance while also giving enough "space" to browse and try on everything i wanted! Perfect customer service! thank you!
Frequently Asked Questions About Warby Parker Santana Row
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring when visiting Warby Parker Santana Row for glasses or contacts?
You only need to bring your eyes! For prescription purchases, it's helpful to have a digital or physical copy of your current prescription. Also, bring your FSA or HSA card if you plan to pay with it. You can also browse without a prescription or book an eye exam at most locations.
Does Warby Parker Santana Row accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate the use of out-of-network benefits. Coverage may vary by location or plan.
Can I get measurements and adjustments for my glasses at Warby Parker Santana Row?
Absolutely! Optical measurements are provided for orders, and opticians are available for frame adjustments. All Warby Parker frames come with complimentary adjustments for life.
What is the return and exchange policy at Warby Parker Santana Row?
They offer a 30-day, hassle-free return or exchange policy for all eyewear and accessories, both in-store and online. Contact lens returns are accepted within 30 days if unopened and in the original box.
Are gift cards available at Warby Parker Santana Row?
Yes, you can purchase physical gift cards online or in-store, and e-gift cards are also available for immediate delivery.
What types of products can I find at Warby Parker Santana Row?
They offer prescription glasses starting at $95, sunglasses, progressive lenses, contact lenses, and eye exams, along with various frame styles and lens options.
What are the store hours for Warby Parker Santana Row?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 7:00 PM.
What amenities are available at Warby Parker Santana Row regarding accessibility and payment?
The store has wheelchair-accessible entrance and parking, accepts debit and credit cards, offers in-store shopping and pickup, and requires appointments for eye exams and services.
Are there nearby places I can visit before or after my appointment at Warby Parker Santana Row?
Yes! You can enjoy shopping at Anne Fontaine, Bonobos Guideshop, or lululemon nearby. For dining, try LB Steak, Tacolicious, or Taqueria Parranga which are all close by.
Is there public transportation or notable landmarks near Warby Parker Santana Row to help find the store?
Santana Row is a popular shopping and dining destination in San Jose, making Warby Parker easy to locate. Nearby landmarks like Tesla Santana Row and Beerwalk Santana Row can also serve as helpful guides.