Phan Orthodontics

4.9
250 reviews

About

Orthodontics
Welcome to Phan Orthodontics located in San Jose, California! Dr. Derick Phan and our experienced staff are dedicated to helping you improve your smile. Together with our highly trained staff, Dr. Derick Phan is committed to meeting all of your dental needs and goals! The dental team at Phan Orthodontics is eager to help you and your family achieve optimal oral health. We are proud to provide comfortable, painless dental care to all of our patients, and we are pleased to offer both cosmetic and restorative dentistry. Whether you are in need of a simple cleaning or a complex treatment, we are certain that we can meet your needs to restore your oral health. We invite you to browse our website, call us, or visit us in San Jose, California to learn more about our dental practice and our services. Dr. Derick Phan and our highly skilled team are always ready to help you maintain and improve your smile!

Location

Phan Orthodontics
150 N Jackson Ave, San Jose, CA
95116, United States

Hours

Reviews

4.9
250 reviews
5 stars
240
4 stars
5
3 stars
0
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and supportive staff, highlighting individuals like Jayline, Brenda, and Joel for their exceptional service.

Treatment Satisfaction

While many reviews reflected satisfaction with treatment outcomes, some customers expressed dissatisfaction with results, particularly regarding gaps and misalignment after braces.

Professionalism

The staff was frequently described as professional and knowledgeable, providing clear explanations and addressing patient concerns effectively.

Environment

The office environment was noted as welcoming and clean, contributing to a positive overall experience for patients.
  • TD
    Thanh Dat
    Dec 12, 2025
    1.0
    I never leave comments on social media, but after years of looking back at my teeth, I am not happy and have no confidence in my smile. All my friends and family ask me where I got my braces and why I have a gap after treatment. I feel extremely embarrassed. I regret choosing this office. There was no gap in my teeth before the braces, but after the treatment, a gap appeared. When I asked the orthodontist why my teeth now have a gap, he kept blaming different reasons. Eventually, he said he had already tried all available treatments. He then told me that if I wanted additional treatment, I would have to pay extra. I was shocked. The treatment was completed, but I was not satisfied with the results. When I first came in, I did not have a gap, but now I do. He also said that if I wanted the gap closed, he would need to sand my teeth down so the gap could close. I want real, natural teeth—not damaged or altered teeth—after treatment. I came here to get a better smile, not a worse one. I chose this office because of the 5-star reviews, but I later realized they mostly treat younger patients, not adults. It feels like they care more about money than about the patient’s smile or feelings after treatment. They could clearly see the issue when my braces were removed, but they chose to ignore it.
  • EB
    Erika Pearl Balangue
    Dec 12, 2025
    5.0
    awesome customer service. Jayline and the rest of the staff were super nice 😃
  • LL
    lucia
    Nov 25, 2025
    5.0
    amazing orthodontics place :) Jayline was wonderful and extremely nice while working with my invisalign/retainer.
  • LH
    Lauren Huynh
    Nov 18, 2025
    5.0
    I LOVE THE CUSTOMER SERVICE!! I felt well taken care of and also very handled well!! I would always trust Phan orthodontics with my teeth! <333
  • AJ
    Ariana Jain
    Nov 17, 2025
    5.0
    I had a great experience at Phan Orthodontics! Jaylin and Angie were incredibly sweet and helpful. They were able to make my retainers in a very short amount of time when I requested them, which I really appreciated. The whole team made the visit smooth and pleasant. Highly recommend!

Frequently Asked Questions About Phan Orthodontics

What are the regular business hours of Phan Orthodontics?

Phan Orthodontics is open Monday and Friday from 8:30 AM to 5:00 PM, and Tuesday from 9:30 AM to 6:30 PM. The office is closed on Wednesdays, Thursdays, Saturdays, and Sundays.

Are there special lunch hours at Phan Orthodontics?

Yes, lunch hours are Monday from 12 PM to 2 PM, Tuesday from 12:30 PM to 2:30 PM, and Friday from 12 PM to 2 PM. Please call on Thursdays to verify lunch availability.