Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
3.8
179 reviews
5 stars
111
4 stars
12
3 stars
9
2 stars
6
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, polite, and professional throughout their visits.
Long Wait Times
Numerous reviews mentioned excessive wait times, often exceeding an hour, which negatively impacted the overall experience.
Inconsistent Care
Some customers reported issues with the quality of care, including unprofessional behavior from staff and inadequate attention to patient needs.
Cleanliness and Environment
The facility was frequently described as clean and well-maintained, contributing positively to the patient experience.
Mixed Experiences
While many had positive interactions, there were significant complaints regarding unprofessional treatment, particularly towards marginalized groups.
- DLDuy LamNov 10, 20251.0What's the point of waiting weeks for an appointment and then be made to wait over an hour for your turn anyways?
- RSRohit SridharNov 10, 20251.0Nurses and staff don't seem to have the intention to help patients and let patients wait for endless hours in the rooms without even checking in. Doctors take forever to get to you. Ladies at front desk responded with a condescending tone and attitude when I asked to double check my pharmacy. Wait time to get checked in seems pretty high too. If you work in an industry that is people facing - lose the attitude , improve customer service and show that you care for patients. Oh also, the doc wouldn't give me more than 5 tablets of a muscle relaxant even though I was in so much pain and asked me to go to a different urgent care if I needed more .
- JKJason KeeleNov 10, 20251.0I came in for a random drug test when I was going into the restroom. The lady told me I had four minutes in the restroom. I heard my phone start going off on the group text, but that was my family. They were texting back-and-forth which was fine. It’s just every time I heard my phone text. It made it hard for me to pee, and then like a minute and the lady started knocking on the door, which was weird because I had three minutes left to try to go pee, but then she started asking me if I was OK, which made it so that I didn’t Pee and so I opened the door and I told her I thought you said that I had four minutes and then she started treating me like like bad like I don’t understand when you say you have four minutes leave somebody in peace so that they can pee. Don’t be knocking on the door asking if you’re OK it’s a parent that they’re having a hard time peeing and I don’t understand why she did that and then she took me in the front and sent me in a chair and told me not to leave like I was a criminal like I don’t get it. There’s no reason for them to be knocking on the door asking if you’re OK it’s a parent that we’re having trouble bleeding or pain a shy bladder, she called it announced it over the radio like I was doing something wrong and I don’t appreciate it like when you say you have a certain a lot amount of time to go pee give us that time Don’t be knocking on the door asking if we’re OK making it even harder and then treating us like we did something wrong as soon as we come out of the bathroom like what’s up with that like it’s very unnecessary. Let us try to go pee.
- DSDonald SimonNov 3, 20251.0I had a 9 o’clock appointment and I didn’t get out of there until almost 11. To make a very long story short they were very unprofessional and unorganized.
- MCmaria contrerasNov 3, 20251.0El trato es muy inhumano no les importan tus tiempos ni tus necesidades no te dan el trato que se necesita para sentirte mejor
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 1901 Monterey Rd Ste. 10, San Jose, CA 95112, USA.
What are the operating hours of Concentra Urgent Care?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Which payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, it is associated with the Urgent Care Association of America.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the consultation link provided on their featured message at http://www.concentra.com/campaigns/consultation/?utm_source=Yext&utm_medium=Referral&utm_campaign=Features%20message.
In what language are services primarily offered at Concentra Urgent Care?
Services are primarily offered in English.
What nearby recreational places can I visit around Concentra Urgent Care?
Nearby recreational spots include Rockin' Jump Trampoline Park and Sky Zone Trampoline Park, which are great for active entertainment before or after your visit.
Are there any fitness centers close to Concentra Urgent Care for workout enthusiasts?
Yes, nearby gyms include Gold's Gym, McCall Gym Group, and American Barbell Clubs, which also offers yoga studio services.
How can nearby services like Real Estate and Home Furnishings be useful to visitors of Concentra Urgent Care?
Nearby businesses like Allied Realty and Jimyko Home Furnishings can assist customers with real estate and home furnishing needs, making it convenient to bundle errands when visiting Concentra Urgent Care.