Concentra Urgent Care

3.9
1353 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
1887 Monterey Road, San Jose, CA
95112, United States

Hours

Reviews

3.9
1,353 reviews
5 stars
817
4 stars
129
3 stars
67
2 stars
73
1 star
267

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The staff is consistently described as friendly, professional, and helpful, contributing to a positive experience for patients.

Efficiency

Most reviews highlight quick service and efficient processes, with many patients noting short wait times despite being walk-ins.

Cleanliness

The facility is frequently mentioned as clean and well-maintained, enhancing the overall patient experience.

Communication

While many staff members are praised for their communication, some reviews indicate issues with clarity regarding wait times and procedures.

Inconsistent Experiences

A few reviews mention inconsistent experiences with medical staff, including complaints about rudeness and inefficiency from certain providers.
  • KR
    Kerstin Robrahn
    Nov 17, 2025
    5.0
    Everyone is so nice and helpful, they take the time to explain everything in detail, you feel important and not rushed. That’s for the hole staff!!!
  • ES
    Ele S
    Nov 17, 2025
    5.0
    At the appointment I wasn’t able waiting more than 15 minutes and I made requests to speed up the waiting time. Very kindly nurses and doctors responded immediately. Thank team for their job and patience. Really enjoyed their work.
  • ME
    melvin escoto
    Nov 17, 2025
    1.0
    I was sent to Concentra for a return to work DOT drug test. My management received the results. Apparently, the test was sent without my name, information, etc. Test results cannot be linked to me and I am having to take another test elsewhere so I can return to duty.
  • JO
    Jazmine Ofrancia
    Nov 17, 2025
    5.0
    Jonathan and Glenda were both excellent. Glenda was very fast and efficient with my check in process and Jonathan was on point with his injections (it didnt hurt)
  • CS
    Chris Ray (Spam_Mecca)
    Nov 10, 2025
    5.0
    I previously was using an occupational medical clinic in Santa Cruz but I went to Concentra Urgent Care instead by a word of mouth referral. Concentra was not 100% better service it was %1000 better. I will be going to Concentra Urgent Care from now on.

Frequently Asked Questions About Concentra Urgent Care

What are the operating hours of Concentra Urgent Care in San Jose?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

What types of services does Concentra Urgent Care offer?

Concentra Urgent Care offers Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.