Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
3.9
1,029 reviews
5 stars
637
4 stars
112
3 stars
53
2 stars
43
1 star
184
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and attentive to their needs.
Long Wait Times
Numerous reviews highlighted excessive wait times, with some customers waiting over two hours to be seen.
Mixed Experiences with Doctors
While some doctors received positive feedback for their care and communication, others were criticized for being rude and unprofessional.
Facility Conditions
Several customers noted that the facility was clean, but some expressed concerns about the building's condition and maintenance.
Customer Service Issues
There were complaints about poor communication among staff and difficulties in reaching the clinic by phone.
- CMColleen Mckenna6 days ago5.0Had a good experience at Concentra. Melissa was amazing. I had an issue with getting all my tests done and she helped me work through them quickly, solved my issues and helped me complete everything I needed done so I didn’t have to return and make another visit.
- LLLopez Lopezz6 days ago1.0I waited 15 minutes and then The lady asked me how could she help me today and I said I needed my Pee test results and she hung up on my face! So disrespectful.
- BSBreiza SandovalNov 3, 20255.0I had an amazing experience at Concentra! When I arrived, the ladies at the front desk were very welcoming and helpful. I loved the positive vibes — everyone was kind and professional. The service was quick and efficient; I didn’t have to wait long at all. Highly recommend!
- SHSteve HudekoffNov 3, 20255.0Great staff good communication and prompt service as a commercial driver sometimes you only have a little time in between jobs to get things done and they are the best!
- JRJohan RodriguezOct 27, 20251.0No stars very bad service!!! Have to wait 2 hrs to see a Dr. Very rude staff unprofessional I don’t know how this place stays open Rude Dr. as well as not well trained staff This should be a pleasant place where we go to get better after a fall or accident at work Very bad service!!!!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 2 Connecticut Street, San Francisco, CA 94107, US.
What are the operating hours of Concentra Urgent Care?
They are open Monday through Friday from 7:00 AM to 4:00 PM and closed on Saturdays and Sundays.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care accessible for individuals with disabilities?
The facility has restrooms but does not have wheelchair accessible restrooms.
Which languages are supported at Concentra Urgent Care?
English is the primary language used for communication at Concentra Urgent Care.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the link provided in the featured message on their website.
Which nearby places can customers visit before or after their appointment at Concentra Urgent Care?
Customers can visit Divine Essence Yoga for a yoga session or Sashatattooing Essential for tattoo and piercing services nearby.
Are there any food delivery services near Concentra Urgent Care?
Yes, Tea Collection is nearby and offers event planning and food delivery services.
How can nearby transit stations or landmarks assist customers finding Concentra Urgent Care?
Nearby landmarks like Potrero 1010 Apartments and 88 at the Park can help customers orient themselves when visiting the clinic.