Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
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- JHJanice HoffmannMay 5, 20255.0The kind of follow-up and personal attention we received from The Key is unusual these days. They are competent and caring. Donna, Eric, Angie were all helpful and the two caregivers they sent to our home were excellent.
- RMRITA MILOSTANDec 23, 20245.0I have been very impressed with the professionalism and great accountability of this firm. I have worked with many, but my Client Success Manager, Isabel Herrbrich, and select caregivers is why this firm is ranked as my absolute top caregiving firm in the Los Angeles County industry that I have used for my beloved clients.
- MWMalina WalterNov 15, 20245.0I really enjoy working with Eric from The Key. He is also always so responsive and helpful. I needed some care for my mother and he was able to help me right away. Everyone I worked with is always very kind and quick to answer my questions. They really helped me in a jam, excellent support and communication. Highly recommend. .
- JQjuty quinnJan 18, 20245.0Donna, she goes above and beyond in try and accommodate us workers by putting extra time to help with anything we might need help with. Just exemplary. Thanks for everything that you do Donna!
- MRMargaret Marie RandleOct 10, 20235.0We have such a great support team always so kind and understanding Thank you!!!!!!
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What services does TheKey - Senior Home Care provide?
TheKey offers trusted in-home care for seniors and adults with disabilities, including senior personal care, respite care, elder care, companionship, and care management focused on a healthy mind, body, and spirit.
How can I contact TheKey - Senior Home Care for assistance?
You can contact TheKey by calling +1 626-888-3377 or emailing careteam@thekey.com for inquiries and support.
What are TheKey - Senior Home Care's hours of operation?
TheKey provides 24/7 home care services, operating every day of the week including holidays, weekends, evenings, and overnight.
How does TheKey - Senior Home Care ensure safety during the COVID-19 pandemic?
TheKey follows CDC and local authority guidelines with infection mitigation practices, provides PPE to caregivers, and most of their caregivers and Care Team members are fully vaccinated against COVID-19.
What are the benefits of choosing a home care agency like TheKey compared to a private caregiver?
Choosing TheKey ensures safety, security, and reliability through insured services, caregiver performance management, scheduling, payroll handling, and back-up caregivers, unlike private hires where these responsibilities fall on the family.
Does TheKey - Senior Home Care assist with long-term care insurance claims?
Yes, TheKey is an approved provider with most major Long-Term Care insurance carriers and offers free services to help clients with navigating the claims process and benefits coverage.
What nearby health care providers are located near TheKey - Senior Home Care?
Nearby health care providers include Home Care Assistance, TheKey San Dimas retirement home, Homewatch CareGivers, and Seniors Helping Seniors, which may offer additional support or resources for seniors and caregivers.
Are there local places near TheKey where caregivers or clients can relax or socialize?
Yes, Lecharm is a nearby shopping, tea room, and cafe where clients and caregivers can enjoy refreshments and social time before or after appointments.
What transportation or vehicle-related services are nearby TheKey - Senior Home Care?
Nearby services include WCS Permits for department of motor vehicles and freight services, ARCO and Mobil gas stations for convenience and vehicle needs, and Oversize Load Assistant for transportation support.
What is unique about TheKey's Balanced Care Method for senior care?
The Balanced Care Method emphasizes nurturing a healthy mind, body, and spirit through personalized care plans to help clients live happier, healthier lives at home.