Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and compassionate, particularly highlighting individuals like Ashley and Regina.
Wait Times
Numerous reviews mentioned long wait times, with some customers experiencing delays of over two hours, even with appointments.
Service Quality
While some customers reported quick and efficient service, others expressed dissatisfaction with the organization and handling of appointments, leading to frustration.
Cleanliness Concerns
Several reviews raised issues regarding cleanliness and hygiene practices within the clinic, including unsanitary conditions and lack of proper protective measures.
Mixed Experiences
Overall experiences varied widely, with some customers having positive interactions while others reported rude staff and unprofessional behavior.
MM
Melanie Montes
Nov 17, 2025
1.0
I had a burn injury that I got from a work accident and they would make me come in frequently and then not even look at the burn. Long wait period too even with an appointment and the appointment would end up being only 5 minutes. Find another urgent care because this one honestly doesn’t care.
SM
Sean Migliaccio
Nov 3, 2025
5.0
I recently had my DOT physical and it required blood work and a pulmonary test. Ashley was extremely kind and thoughtful with all aspects of the process.
DR
Deborah Rodriguez
Oct 30, 2025
1.0
Nurses & doctor so very unprofessional. Doctor leaves patients rooms without being finished & nurses yell across the room / hallways to ask your questions to the doctor. No patient privacy whatsoever
AZ
Alex Zuñiga
Oct 27, 2025
5.0
I was helped by Ashely before my actual drug screen! She guided me in the right direction to the concentra because I was lost and then turns out she was the one that collected my urine sample. She was very sweet and nice and made the process very fast and easy.
JG
Jennifer Gomez
Oct 20, 2025
5.0
Physical Therapy - Nick is one of the most sincere and kind people I've ever met. He approaches every session with patience, compassion, and deep knowledge of his practice. Not only has he attentive and considerate with me, but I also noticed how generally kind and helpful he was to all his patients, regardless of background or culture. The environment he creates is peaceful, safe, and truly welcoming- something rare and deeply appreciated. Nick has a natural ability to connect and work beautifully with people, and I feel privileged to have had him as my physical therapist.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 5333 Mission Center Rd. #100, San Diego, CA 92108, United States.
What are the operating hours of Concentra Urgent Care?
The center is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Concentra Urgent Care accept insurance payments and other payment methods?
Yes, they accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Concentra Urgent Care wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and restrooms, but does not have wheelchair accessible restrooms.
How can employers set up an account with Concentra Urgent Care?
Employers can click the featured message link on Concentra's website to set up an account for workers' compensation injury consultations.
Are there legal services near Concentra Urgent Care where I can get assistance?
Yes, nearby legal services include Rose, Klein & Marias and Goldman Magdalin & Krikes, which can assist with legal matters related to occupational health or workers' compensation.
What nearby medical facilities are close to Concentra Urgent Care?
Mission Valley Medical Clinic and Nexus Physical Therapy are nearby medical centers that offer additional healthcare services.
Are there any mental health services near Concentra Urgent Care?
Yes, ACES San Diego and Mindpath Health provide counseling, psychological, and psychiatric services close to Concentra Urgent Care.
What are some nearby places to visit after my appointment at Concentra Urgent Care?
You can visit the San Diego River Trail at Mission Center Rd for hiking and mountain biking or enjoy a meal at Chick-fil-A Mission Center Road, both located nearby.