Concentra Urgent Care

4.0
821 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
5333 Mission Center Rd. #100, San Diego, CA
92108, United States

Hours

Reviews

4.0
821 reviews
5 stars
540
4 stars
66
3 stars
47
2 stars
32
1 star
136

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and compassionate, particularly highlighting individuals like Ashley and Regina.

Wait Times

Numerous reviews mentioned long wait times, with some customers experiencing delays of over two hours, even with appointments.

Service Quality

While some customers reported quick and efficient service, others expressed dissatisfaction with the organization and handling of appointments, leading to frustration.

Cleanliness Concerns

Several reviews raised issues regarding cleanliness and hygiene practices within the clinic, including unsanitary conditions and lack of proper protective measures.

Mixed Experiences

Overall experiences varied widely, with some customers having positive interactions while others reported rude staff and unprofessional behavior.
  • MM
    Melanie Montes
    Nov 17, 2025
    1.0
    I had a burn injury that I got from a work accident and they would make me come in frequently and then not even look at the burn. Long wait period too even with an appointment and the appointment would end up being only 5 minutes. Find another urgent care because this one honestly doesn’t care.
  • SM
    Sean Migliaccio
    Nov 3, 2025
    5.0
    I recently had my DOT physical and it required blood work and a pulmonary test. Ashley was extremely kind and thoughtful with all aspects of the process.
  • DR
    Deborah Rodriguez
    Oct 30, 2025
    1.0
    Nurses & doctor so very unprofessional. Doctor leaves patients rooms without being finished & nurses yell across the room / hallways to ask your questions to the doctor. No patient privacy whatsoever
  • AZ
    Alex Zuñiga
    Oct 27, 2025
    5.0
    I was helped by Ashely before my actual drug screen! She guided me in the right direction to the concentra because I was lost and then turns out she was the one that collected my urine sample. She was very sweet and nice and made the process very fast and easy.
  • JG
    Jennifer Gomez
    Oct 20, 2025
    5.0
    Physical Therapy - Nick is one of the most sincere and kind people I've ever met. He approaches every session with patience, compassion, and deep knowledge of his practice. Not only has he attentive and considerate with me, but I also noticed how generally kind and helpful he was to all his patients, regardless of background or culture. The environment he creates is peaceful, safe, and truly welcoming- something rare and deeply appreciated. Nick has a natural ability to connect and work beautifully with people, and I feel privileged to have had him as my physical therapist.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 5333 Mission Center Rd. #100, San Diego, CA 92108, United States.