Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
3.7
353 reviews
5 stars
200
4 stars
26
3 stars
25
2 stars
22
1 star
80
What are people saying?
AI-generated from recent customer reviews
Staff Competence
Many customers expressed dissatisfaction with the staff's competence, citing unprofessional behavior and inadequate care.
Long Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding two hours, even for routine appointments.
Customer Service
While some staff were praised for their friendliness, many customers reported poor customer service and a lack of attention from the front desk.
Facility Cleanliness
The clinic was generally noted as clean and well-maintained, contributing positively to some customer experiences.
Doctor Quality
Dr. Youngblood received positive feedback for her care and professionalism, contrasting with other negative experiences reported with different doctors.
- ESEmily ShulkinNov 17, 20255.0Great experience. Fast service. Nice and friendly staff. Clean facilities. I had to go for an employee drug screen and physical and it was a very comfortable experience.
- RDRicky DyNov 10, 20253.0Was sent to Concentra for pre-employment drug screening. I was adviced by the HR person to complete the necessary forms online for a faster, easier experience. When I arrived at the site, the system was down, so I had to fill a form again. Waited for about 45 mins from the time I walked-in up to the time my name was called in a room where there were only 3 people waiting, including me. The test took about 10-15 mins. In total, I was in Concentra for about an hour. Good thing I brought a book. I suggest to always advice people to show up at Concentra with something to pass the time because you really would be sitting there waiting. The staff was very professional and courteous, kudos for that.
- LOLinda OsunaNov 10, 20255.0If I could, I would request Dr.Youngblood to be my main physician! She is very thorough and doesn’t make appts feel rushed, she is extremely knowledgeable, & her ability to reassure me makes me feel confident in her care. Best doctor I’ve seen in a long time. THANK YOU DR.YOUNGBLOOD!!🙏🏽
- BSBecci ShoemakerOct 29, 20251.0Incompetent staff. Unacceptable customer service. Get ready to wait a long time.
- KJKevin JacksonOct 14, 20253.0It seems like you have to jump through a lot of hoops to nowhere with an injury over 4 months on one injury and almost the same on a 2nd that occurred because of favoring one leg I don't understand how you can keep someone in constant pain and do very little the 2nd injury is worse after PT and you act like you've done something the staff is delightful for sure the two doctors that I've dealt with flat out don't care
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 10350 Barnes Canyon Road, Suite 200, San Diego, CA 92121, US.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care?
You can reach them by phone at +1 858-455-0200 or by fax at +1 858-455-0044.
Does Concentra Urgent Care have an online presence?
Yes, they have a website at https://www.concentra.com/urgent-care-centers/california/bay-area/sorrento-mesa-urgent-care/, a Facebook page, Instagram (@concentrahealth), and Twitter (@concentra).
What nearby places could I visit before or after my appointment at Concentra Urgent Care?
Nearby you can visit Studio Fun International bookstore, The Grill and Deli restaurant, and Mad House Comedy Club for entertainment.
Are there nearby dining options to Concentra Urgent Care?
Yes, nearby dining options include Armando's Taco Shop, Hanaya Sushi, Maxi's Luncheonette cafe, Naseem’s Bakery & Kabob, and Madras Cafe.
Are there other healthcare providers near Concentra Urgent Care?
Yes, nearby healthcare providers include Elite Endodontics of San Diego, UCare Dental, Clearview Eye and Laser Medical Center, and Designer Eyes Optometry.
What can customers know about parking or transportation near Concentra Urgent Care?
Tesla parking services are nearby which may assist with vehicle parking; the location is accessible in Sorrento Mesa area, facilitating easy access.