Concentra Urgent Care

3.7
596 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
125 Shoreway Rd., San Carlos, CA
94070, United States

Hours

Reviews

3.7
596 reviews
5 stars
336
4 stars
56
3 stars
38
2 stars
32
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported a mix of experiences regarding wait times, with some praising quick service while others experienced long delays.

Staff Professionalism

Many reviews highlighted the friendliness and professionalism of the staff, although some noted instances of unprofessional behavior.

Check-in Process

The check-in process received mixed feedback, with some finding it efficient while others reported confusion and delays.

Facility Cleanliness

The facility was generally described as clean, contributing positively to the overall experience.

Communication Issues

Several customers expressed frustration with poor communication regarding wait times and appointment management.
  • TR
    Tommy Renegado
    Nov 10, 2025
    1.0
    What are you talking about!? I did not have an appointment recently!
  • MS
    Mireen Delos Santos
    Nov 10, 2025
    5.0
    Self registration was quick. Front desk was pleasant. MA who assisted me with drug screen was friendly and efficient. He went thought the process seamlessly. Appears to love his job and it showed with the way he did his work. Awesome experience! Thank you Concentra San Carlos!
  • GC
    gerry cunningham
    Nov 10, 2025
    5.0
    It was very good no complaints
  • AA
    Arlo Ar
    Nov 7, 2025
    1.0
    Had an appointment with doctor Jianwei and he definitely did not took me serious based on his reply’s or expressions when I was explaining my situation. Felt like a personal issue towards me instead of helping.
  • JJ
    Judy Jackson
    Oct 27, 2025
    5.0
    quick, friendly service, ease of check in. Walk in appointments makes it easier for scheduling.

Frequently Asked Questions About Concentra Urgent Care

What are the operating hours of Concentra Urgent Care in San Carlos?

Concentra Urgent Care in San Carlos is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Where is Concentra Urgent Care located in San Carlos?

Concentra Urgent Care is located at 125 Shoreway Rd., Suite A, San Carlos, CA 94070, USA.