Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Customers reported a mix of experiences regarding wait times, with some praising quick service while others experienced long delays.
Staff Professionalism
Many reviews highlighted the friendliness and professionalism of the staff, although some noted instances of unprofessional behavior.
Check-in Process
The check-in process received mixed feedback, with some finding it efficient while others reported confusion and delays.
Facility Cleanliness
The facility was generally described as clean, contributing positively to the overall experience.
Communication Issues
Several customers expressed frustration with poor communication regarding wait times and appointment management.
TR
Tommy Renegado
Nov 10, 2025
1.0
What are you talking about!? I did not have an appointment recently!
MS
Mireen Delos Santos
Nov 10, 2025
5.0
Self registration was quick. Front desk was pleasant. MA who assisted me with drug screen was friendly and efficient. He went thought the process seamlessly. Appears to love his job and it showed with the way he did his work. Awesome experience! Thank you Concentra San Carlos!
GC
gerry cunningham
Nov 10, 2025
5.0
It was very good no complaints
AA
Arlo Ar
Nov 7, 2025
1.0
Had an appointment with doctor Jianwei and he definitely did not took me serious based on his reply’s or expressions when I was explaining my situation. Felt like a personal issue towards me instead of helping.
JJ
Judy Jackson
Oct 27, 2025
5.0
quick, friendly service, ease of check in. Walk in appointments makes it easier for scheduling.
Frequently Asked Questions About Concentra Urgent Care
What are the operating hours of Concentra Urgent Care in San Carlos?
Concentra Urgent Care in San Carlos is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located in San Carlos?
Concentra Urgent Care is located at 125 Shoreway Rd., Suite A, San Carlos, CA 94070, USA.
What types of medical services does Concentra Urgent Care offer?
The clinic offers services including Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.
Is Concentra Urgent Care open on public holidays?
Concentra Urgent Care is closed on major public holidays such as November 27th and 28th (Thanksgiving), December 25th (Christmas), and January 1st (New Year's Day).
How can I contact Concentra Urgent Care in San Carlos?
You can reach Concentra Urgent Care by phone at +1 650-556-9420 or by fax at +1 661-678-2779.
Where can I find more information about Concentra Urgent Care services online?
More information is available on their website at https://www.concentra.com/urgent-care-centers/california/los-angeles/san-carlos-urgent-care and their featured services page at https://www.ushealthworks.com/.
Is there a pharmacy near Concentra Urgent Care for prescription needs?
Yes, Biocardia, a nearby pharmacy and medical facility, is located close to Concentra Urgent Care, which can be convenient for filling prescriptions or related health services.
Which nearby urgent care centers can I visit near Concentra Urgent Care?
Nearby is the U.S. HealthWorks Urgent Care, another medical center option in the vicinity of Concentra Urgent Care in San Carlos.
Are there accommodation options close to Concentra Urgent Care?
Yes, SpringHill Suites and Hotel Eldorado Boulevard are nearby hotels, convenient for patients or visitors needing accommodations near Concentra Urgent Care.
What categories of services does Concentra Urgent Care belong to?
Concentra Urgent Care is categorized under urgent care centers, occupational medicine, physical therapy, and health clinics, providing a broad spectrum of health services.