Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
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- APAntonio PelayoFeb 26, 20255.0My father-in-law received care from The Key about a year ago, and I just want to express my gratitude for the excellent service he received. The caregivers were attentive, compassionate, and truly made a difference in his care. The office staff was also incredibly helpful and flexible whenever we needed to adjust the schedule. I highly recommend this company to anyone in need of quality care, and if I ever require services in the future, I won’t hesitate to reach out to them.
- KDKrista DixonOct 20, 20235.0Jennifer Bennett was my initial point of contact at The Key Home Care for my mother’s home care. She’s a consummate professional, kind, and knowledgeable, and provided excellent services for my family. Staffing was provided almost immediately, and every caregiver was exceptional. Our family was especially impressed with Alisha Wise, the Care Manager, and she helped us getting our long-term care information in place as well as over seeing all my mother’s care. My mother was so happy with the care she received from The Key. 🌺
- POPam ObermeyerSep 21, 20235.0The key (home care assistance) has taken care of my parents for the last 3 years. The office team of Alicia, Jackie & Nora have been very professional and amazing to work with. They are always very quick to respond to any of our needs. I highly recommend the entire staff at the Key for anyone looking for in home care.
- SMSusan MilliganJan 3, 20175.0I have been recovering from Pulmonary Embolism. Following hospitalization, I am happy to have the assistance of Home Care Assistance of Riverside so I can stay in my home during healing. My caregiver helps prepare nutritious meals, is always cheerful and assists with bathing, laundry, and chores difficult for me. I thank Home Care and would recommend their care to other seniors, allowing us the comfort of our home! Susan Milligan, Hemet, CA
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What is home care and what services does TheKey provide?
Home care is a supportive service provided by a professional caregiver in the home or community to assist with personal care, companionship, errands, and cognitive stimulation. TheKey offers in-home care, respite care, senior personal care, elder care, companionship, and more, promoting a healthy mind, body, and spirit.
How can I find the best caregiver for my loved one through TheKey?
The best caregiver is an experienced professional with the right training and skills, reliability, and a good personality fit. TheKey provides trained, reliable caregivers and personalized care plans to match your loved one’s needs and interests.
What are TheKey's hours of operation?
TheKey provides service 24/7 including holidays, weekends, evenings, and overnight, ensuring continuous care whenever needed.
How does TheKey protect clients from COVID-19?
TheKey follows CDC and local safety protocols, provides appropriate PPE to caregivers, and most caregivers and care team members are fully vaccinated against COVID-19.
Does long-term care insurance cover home care services from TheKey?
Coverage depends on your policy. TheKey is an approved provider for most major long-term care insurance carriers and offers free assistance to navigate the claims process.
Where is TheKey - Senior Home Care located?
TheKey is located at 3550 Vine Street, Riverside, CA 92507, USA.
What nearby services or offices can help when visiting TheKey in Riverside?
Nearby offices like Merrill Lynch Wealth Management and Roorda, Piquet & Bessee, Inc. offer financial and trust services, which can be helpful for elder care planning when visiting TheKey.
How can nearby employment agencies like Kelly Services assist TheKey clients or caregivers?
Kelly Services jobs in Riverside provide employment opportunities, which may help caregivers find jobs or families find help, supporting TheKey's mission to provide reliable caregiving services.
What are some nearby educational institutions near TheKey location?
Brandman University and Cal State University San Bernardino are nearby educational institutions that clients or families might visit or collaborate with for senior programs or caregiver training.
What are some local amenities near TheKey that families could enjoy before or after a visit?
Families visiting TheKey can enjoy nearby restaurants like The Old Spaghetti Factory and Sam's Bann Thai or stay active at Anytime Fitness, making visits convenient and pleasant.