Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
3.7
802 reviews
5 stars
454
4 stars
70
3 stars
39
2 stars
45
1 star
194
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Overall, staff were described as friendly, professional, and attentive, although some front desk interactions were noted as rude.
Wait Times
Many customers reported excessively long wait times, often exceeding 3 hours, which negatively impacted their experience.
Cleanliness
The facility was frequently praised for being clean and well-maintained.
Communication
While some staff provided clear instructions and updates, others were criticized for poor communication regarding wait times and appointment status.
Service Efficiency
Customers appreciated the efficiency of the clinical staff during procedures, but expressed frustration with the overall organization and management of patient flow.
- JFJeddy FortunaNov 11, 20252.0The line was long, I have to wait 3-4hours to have my physical done, 1hr for drug testing. The front desk wasn’t that too accommodating.
- CVCesar Julian Ixchajchal VasquezNov 3, 20255.0Excellent job
- LMLisa MonarqueOct 28, 20255.0Clean, attentive, and helpful staff. Get there early to get your physicals done as spots fill up for the day! Have your passport/barcode and paperwork from your employer ready! Appreciate the process I experienced for my respiratory fit test, TB blood draw, drug screen and physical exam. Staff kept me informed of instructions well and provided me with awareness of what would be next. Appreciate the treats and water in the back available as well. Remember to confirm you have all copies of any paperwork you may need to avoid coming back to visit to pick up the document(s) with ID. Thank you Concentra staff for being so kind.
- MSmariah seguraOct 27, 20253.0Medical assistant was great who helped me but the wait time is a little crazy especially if there is a drug test included in your appt. How do they expect someone to wait for 4 hours to pee? Everything else was fine except for that. I ended up peeing before I got called back and could barely pee when it was time for me to take the test. I had to drink a bunch of water and wait like an hour more to pee again before I left. I feel if a drug test is on the appt that shud be within the first hour. And they can send us back out to wait for the physically part. But like I said besides that the office had a really good system and clean environment and staff was nice.
- PSP SOct 20, 20255.0Very satisfied with the service, wento for drug test and physical check, waiting time was about 3 hours, but the person helping was very nice. The doctor was very nice as well, good service.
Frequently Asked Questions About Concentra Urgent Care
What types of healthcare services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health services, occupational health, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 1595 Spruce Street, Suite 150, Riverside, CA 92507, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturday and Sunday.
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 951-781-8200 and fax at +1 951-781-8220.
Where can I find more information about Concentra Urgent Care's services online?
Visit their official website at https://www.concentra.com/urgent-care-centers/california/los-angeles/riverside-chicago-ave-urgent-care/ for more details.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
What nearby places can be useful for patients visiting Concentra Urgent Care?
Nearby employers like AtWork Personnel and business services such as Solutions Group International can be relevant for occupational health visitors. Also, recreational spaces like CrossFit Centric gym and Vocademy playground provide options for fitness and family activities before or after appointments.
Are there places near Concentra Urgent Care to grab a bite to eat?
Yes, there are several nearby dining options including R91 Sushi and Sushi R91, both specializing in Japanese and Asian cuisine, perfect for a meal before or after your visit.
Can I find other healthcare-related services near Concentra Urgent Care?
Yes, nearby healthcare facilities include Sheridan Chiropractic Riverside for chiropractic and holistic care, and Florence Medical Supply for medical supplies.
How can nearby transportation and service businesses support visitors to Concentra Urgent Care?
DPS Transport provides freight and cargo services nearby, which may assist businesses in the area, while employment agencies like AtWork Personnel offer professional services that could be helpful for occupational health clients.