Business Details
https://www.concentra.com/urgent-care-centers/california/los-angeles/riverside-towngate-urgent-care/
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
3.8
559 reviews
5 stars
341
4 stars
41
3 stars
26
2 stars
30
1 star
121
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The facility is consistently reported as clean and well-maintained by multiple customers.
Staff Professionalism
Most reviews highlight the professionalism and kindness of the staff, particularly in the clinical areas.
Wait Times
Many customers express frustration with long wait times, often exceeding two hours, despite the efficiency of the staff once seen.
Mixed Front Desk Experience
While some customers found the front desk staff friendly, others reported rudeness and a lack of empathy.
Overall Experience
Overall, customers appreciate the quality of care received but are concerned about the efficiency of the check-in and waiting process.
- GTgeorge taylorNov 10, 20255.0The PT department is very good the therapist are very good there care about the people if you have question they give very consice answers
- AHAlexander HeatonNov 10, 20255.0Trudy was very helpful and professional.
- RERochelle EdwardsNov 3, 20255.0I was happy about how clean The Office was. Everyone was professional and dressed appropriately.
- RMRenaissance ManNov 3, 20253.0The wifi there is bad, yet they expect you to check in via a texted weblink. They need to offer an open guest wifi network.? The wifi check in affects when you get, well checked in. Other than that staff was good, place is new and clean.
- JRJ RamirezOct 21, 20255.0Isabella was very professional and helped tremendously. The doctor and staff were very kind and professional. Recommend coming to this office.
Frequently Asked Questions About Concentra Urgent Care
What healthcare services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 21830 Cactus Ave., Riverside, CA 92518, United States.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care by phone?
You can contact Concentra Urgent Care by calling +1 951-653-5291.
Does Concentra Urgent Care have an online presence?
Yes, they have a website at https://www.concentra.com/urgent-care-centers/california/los-angeles/riverside-towngate-urgent-care/ and social media accounts on Facebook, Instagram (@concentrahealth), and Twitter (@concentra).
What nearby medical facilities are close to Concentra Urgent Care for additional healthcare needs?
Nearby medical facilities include Riverside Elite Imaging Medical Corp for diagnostic imaging and Southland Arthritis for rheumatology services, which could complement your visit to Concentra Urgent Care.
Are there community organizations near Concentra Urgent Care that patients might find useful?
Yes, the General and Mrs Curtis E LeMay Foundation and Riverside Sheriffs' Association are nearby community services that may offer additional support and resources.
Which dental services are available near Concentra Urgent Care?
Nearby dental services include Orest Frangopol DDS and Iverson Dental Labs, which offer pediatric, cosmetic, and general dental care.
How can nearby real estate agents and mortgage brokers support patients moving to the area near Concentra Urgent Care?
Real estate agents like Jeremy Medina and Gabriela Hanson, along with mortgage brokers like loanDepot, can assist patients relocating to Riverside by helping them find and finance a home close to Concentra Urgent Care.