Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
The majority of customers praised the staff for being friendly, professional, and attentive during their visits.
Cleanliness
Many reviews highlighted the cleanliness of the facility, noting that it was well-kept and organized.
Wait Times
A significant number of customers expressed dissatisfaction with long wait times, often exceeding two hours, despite the efficiency of the staff once seen.
Mixed Front Desk Experience
While some customers found the front desk staff to be welcoming, others reported rudeness and a lack of empathy from certain receptionists.
FS
fredy santana
Jan 5, 2026
5.0
Great service
RF
rebecca fleming
Nov 25, 2025
5.0
Was easy to check in and I didn’t have to wait long to be seen
CC
cindyy
Nov 24, 2025
5.0
I went in today as a walk in for a TB blood test, and the experience was great. The staff was very friendly, professional, and helpful throughout the process. I started feeling lightheaded after the blood draw, and they immediately made sure I was okay offering an ice pack, juice, and checking on me until I felt better. I felt very well taken care of and would definitely recommend this place.
CB
Carly Baker
Nov 24, 2025
5.0
Very friendly staff. Fast and simple. Just had to walk in for a TB test for a new job. They took me straight back. I was in and out in about 15-20 mins. Quick and painless. Staff were great! Making cute jokes and laughing with the patients. Very nice environment to be in.
NT
Nidhi Turate
Nov 24, 2025
4.0
It was overall good experience. The only things is as walk-in it takes little time to get your turn.
Frequently Asked Questions About Concentra Urgent Care
What healthcare services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 21830 Cactus Ave., Riverside, CA 92518, United States.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care by phone?
You can contact Concentra Urgent Care by calling +1 951-653-5291.
Does Concentra Urgent Care have an online presence?
Yes, they have a website at https://www.concentra.com/urgent-care-centers/california/los-angeles/riverside-towngate-urgent-care/ and social media accounts on Facebook, Instagram (@concentrahealth), and Twitter (@concentra).
What nearby medical facilities are close to Concentra Urgent Care for additional healthcare needs?
Nearby medical facilities include Riverside Elite Imaging Medical Corp for diagnostic imaging and Southland Arthritis for rheumatology services, which could complement your visit to Concentra Urgent Care.
Are there community organizations near Concentra Urgent Care that patients might find useful?
Yes, the General and Mrs Curtis E LeMay Foundation and Riverside Sheriffs' Association are nearby community services that may offer additional support and resources.
Which dental services are available near Concentra Urgent Care?
Nearby dental services include Orest Frangopol DDS and Iverson Dental Labs, which offer pediatric, cosmetic, and general dental care.
How can nearby real estate agents and mortgage brokers support patients moving to the area near Concentra Urgent Care?
Real estate agents like Jeremy Medina and Gabriela Hanson, along with mortgage brokers like loanDepot, can assist patients relocating to Riverside by helping them find and finance a home close to Concentra Urgent Care.