Concentra Urgent Care

3.8
567 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
21830 Cactus Ave., Riverside, CA
92518, United States

Hours

Reviews

3.8
567 reviews
5 stars
348
4 stars
42
3 stars
26
2 stars
30
1 star
121

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The majority of customers praised the staff for being friendly, professional, and attentive during their visits.

Cleanliness

Many reviews highlighted the cleanliness of the facility, noting that it was well-kept and organized.

Wait Times

A significant number of customers expressed dissatisfaction with long wait times, often exceeding two hours, despite the efficiency of the staff once seen.

Mixed Front Desk Experience

While some customers found the front desk staff to be welcoming, others reported rudeness and a lack of empathy from certain receptionists.
  • FS
    fredy santana
    Jan 5, 2026
    5.0
    Great service
  • RF
    rebecca fleming
    Nov 25, 2025
    5.0
    Was easy to check in and I didn’t have to wait long to be seen
  • CC
    cindyy
    Nov 24, 2025
    5.0
    I went in today as a walk in for a TB blood test, and the experience was great. The staff was very friendly, professional, and helpful throughout the process. I started feeling lightheaded after the blood draw, and they immediately made sure I was okay offering an ice pack, juice, and checking on me until I felt better. I felt very well taken care of and would definitely recommend this place.
  • CB
    Carly Baker
    Nov 24, 2025
    5.0
    Very friendly staff. Fast and simple. Just had to walk in for a TB test for a new job. They took me straight back. I was in and out in about 15-20 mins. Quick and painless. Staff were great! Making cute jokes and laughing with the patients. Very nice environment to be in.
  • NT
    Nidhi Turate
    Nov 24, 2025
    4.0
    It was overall good experience. The only things is as walk-in it takes little time to get your turn.

Frequently Asked Questions About Concentra Urgent Care

What healthcare services does Concentra Urgent Care provide?

Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 21830 Cactus Ave., Riverside, CA 92518, United States.