Stanton Optical

Reviews

• ER

  Emily Redfern

  Oct 10, 2025
  1.0
  Will never come back, went in twice to correct my prescription and second time came out worse than the first one. Assistant didn't know what she was doing, her coworker helped her but made her look dumb instead of explaining what she was doing wrong. Went to Costco instead to get my contact exam and came out with a total different prescription that actually helped my eyesight, NOTHING close to the prescription I got at Stanton. Don't waste your money here.
• MA

  Maria ayala

  Oct 8, 2025
  1.0
  They say they accept medical but they really dont you still have to pay just to even get the exam yay and they dont tell you till you get there that they don't really accept medical
• AJ

  A Nomad's Journal

  Sep 20, 2025
  5.0
  This place is great. I am not from the area and lost a contact. Jamie Heffley was able to get me taken care of in record speed and get me back on the road. If I was local, I would use this location for routine care. Many thanks to Jamie and the team!
• CQ

  cindy quijada

  Sep 17, 2025
  1.0
  Although staff are quite nice, they leave a lot to be desired. Spent upwards of 2.5 hrs there, mostly waiting for a dr. Pricing was not quite what I expected, and very few are made same day. After all that, I received both an email and a text saying my glasses were ready. I go there and they can't find them, so they say we told you we would call, no they did not, and if so why did I receive both email and text. Whatever, the young lady that the very nice young man went and got , I assume she was a supervisor, was so rude that if my glasses ever get done I refuse to deal with her. I didn't get her name at the time, but I will and will let all know how rude and unaccommandating she was. I can't leave no star otherwise there would be no star.
• EB

  Eric Baker

  Aug 22, 2025
  2.0
  Let me start by saying that the staff was very polite and and tried their best to meet my needs during my visit. However, I went in for both new glasses and also new lenses for my existing frames, as well as an eye exam. My disappointment is mainly focused on the eye exam. The employee doing the initial part of the exam was very friendly and easy to work with, but it was vey obvious from the very beginning of the exam that she did not have much experience. She managed to finish the initial screening part of the exam and then put in a request for a qualified eye doctor to come do the "exam" part of the eye test. I was quite surprised to find out that an actual eye doctor was not on staff full time. After waiting for over 45 minutes for an eye doctor to show up, the person that did the initial screening said she was going to do the exam because it was "taking too long for a doctor" to respond and show up for the eye test. During the actual test, her inexperience was even more obvious. She was very uncertain how to conduct the test and even had to bring the store manager in twice during the test to answer questions on how to proceed. She managed to make it through the entire eye exam and was very nice during the whole process, but I could not help but thinking, "this is my vision we're dealing with here" and having major concerns about the quality and validity of the final results of the exam! In hind sight, I should have insisted on waiting for an actual qualified eye doctor before proceeding with the test, but after waiting for almost an hour for a doctor to show up, I just wanted to get the exam (and visit) completed. As of now, I have not actually received my glasses, and can only hope that my new prescription is correct and I have no problems with my vision once I get my new glasses. This was the first time I used Stanton Optical for my vision needs, and unfortunately, probably my last. Oh, and the pricing was quite shocking as well. My vision insurance covered most of the cost of the new frames and lenses, however, the new lenses that will be put into my EXISTING frames costs $557.00!! Not a typo... for a pair of progressive lenses ONLY (no frames). Needless to say, I won't be going back to Stanton Optical in the future.

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